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About

- Patient First is a private urgent care and primary care chain based in Glen Allen, Virginia, specializing in walk-in urgent care, primary care, and telehealth. - They operate in the United States with locations across Virginia, Maryland, Pennsylvania, and New Jersey (79 locations noted in some sources; headquarters in VA). - Services include urgent care, primary care, and telehealth for non-emergency conditions that can be treated outpatient without an appointment. - Primary contact: general inquiries via comments@patientfirst.com; main phone options include 800-447-8588 and 804-968-5700. - If you’re specifically seeking a Patient First location in Aberdeen, confirm current Aberdeen-area address and hours by calling the main line or visiting the official site, as Aberdeen is not listed among the four explicitly cited U.S. offices in the provided data. Note: The provided extracts primarily reflect Virginia-based operations; for Aberdeen, Maryland, or other Aberdeen-area locations, verify latest location details directly with Patient First.

Clinic Type

Hospitalist Services

Address

995 Hospitality Way, Aberdeen, MD 21001-1755

Phone

(800) 879-0136

Email

steve.sowers@patientfirst.com

Opening Hours

Open 8am - 8pm, 365 days a year

Telehealth

Available

Emergency Care

911 for emergencies

Services Offered

  • Urgent Care
  • Telehealth
  • Walk-In Clinic
  • Primary Care
  • Immunizations
  • Lab Testing
  • X-Rays
  • Prescription Drugs
  • Medications

Technology & Equipment

  • X-ray
  • Lab Testing
  • Telehealth

Team

  • Not specified, Not specified — Center Staff

Insurance & Payment

  • All major health insurance plans (Maryland)

Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Maryland.

Self-pay, Insurance, Credit card, Cash

Languages Spoken

—

Pricing

  • Open 8am - 8pm, 365 days a year

Current Offers

New Patient Offer

FAQs

Do I need an appointment?

Walk right in. No appointment necessary.

Walk in hours or appointments?

Walk right in. No appointment necessary.

What are the hours of operation?

Open 8am - 8pm, 365 days a year.

How to contact for non-urgent medical concerns?

Call the center during regular hours of operation 8:00 a.m. to 8:00 p.m.

Urgent medical concerns after hours?

Call the Baltimore Urgent Care on-call physician at (800) 879-0136.

What is the address?

995 Hospitality Way, Aberdeen, MD 21001-1755

Awards & Accreditations

  • Best Urgent Care (voted by publications/organizations)
  • Best Urgent Care – Baltimore Jewish Times
  • Baltimore Jewish Times – best urgent care (multiple years)
  • Baltimore Style Readers’ Choice
  • Baltimore Sun Top Workplaces
  • Baltimore’s Child – Readers’ Choice
  • Best of Harford
  • The Daily Record Reader Rankings

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 2.8/5 (Solv Health average)"},reviewCount:{citations:,confidence:
  • Google Maps: 4.5/5 (Google Reviews average)"},reviewCount:{citations:,confidence:

Patients praise

  • Generally quick and efficient service during off-peak hours
  • Friendly and professional staff and medical providers in many instances
  • Convenient access for routine and urgent care needs
  • Appreciation for the communication between the facility and a patient's primary care doctor

Common complaints

  • Long wait times during busy periods
  • Reports of misdiagnosis or inadequate medical assessment
  • Frustrations with administrative processes, such as registration or billing
  • Complaints regarding staff communication and perceived customer service failures

"Always fast and efficient. I've never been there a total of an hour (walk in to walk out) except once during prime flu season when they were swamped. Great docs, PAs and nurses."

— Solv Health reviewer

"The last 2 times I took my wife here they misdiagnosed. Most recent was this past Saturday night... Sent home with 2 prescriptions. We got a phone call on Sunday saying that there was no pneumonia... She saw her physician [who] diagnosed seasonal asthma and treated her accordingly."

— Patient experience account via medicals-health.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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