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About

Harbor Regional Health (HRH), also known as Grays Harbor Community Hospital, is a nonprofit regional health system based in Aberdeen, Washington. It serves Grays Harbor and Pacific County with a network of primary care clinics and a hospital that offers 28+ services including orthopedics, cardiology, urology, OB/GYN, pediatrics, gastroenterology, rehabilitation, diagnostic imaging, and urgent/ prompt care. Key facts: - Founded: 1897 - Headquarters: Aberdeen, WA - Location: 4 offices in Grays Harbor region (Aberdeen) - Services: primary care, surgical specialties, cardiology, orthopedics, urology, OB/GYN, pediatrics, internal medicine, gastroenterology, imaging, rehabilitation, urgent care, and more - Status: Nonprofit, private ownership Contact and further info: - Website: ghcares.org - Main phone: 360-532-8330 (also 866-537-2778) Notes: - HRH is the public hospital district facility serving Grays Harbor County with multiple clinics in Aberdeen, Hoquiam, and Montesano, plus hospital-based services and imaging centers.

Clinic Type

Neurology

Address

915 Anderson Drive, Aberdeen, WA 98520, US

Phone

866-537-2778

Email

harborcrestintake@ghcares.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurology

Insurance & Payment

—

Languages Spoken

  • English

Awards & Accreditations

  • DNV accreditation renewal for Harbor Regional Health
  • #1 hospital in Washington for Community Benefit by the Lown Institute (2025–26 Hospitals Index)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 1.8/5 stars (66 reviews)
  • Birdeye (Google): 3.8/5 stars (63 reviews)
  • Healthgrades: 48% patient recommendation rate (N/A)
  • Facebook: 56% recommend (321 reviews)

Patients praise

  • Some individual staff members and providers praised for being compassionate, empathetic, and professional
  • Prompt and attentive care noted in specific experiences, particularly in maternity and pediatric interactions
  • Appreciation for specific doctors for being thorough and approachable

Common complaints

  • Low patient satisfaction and recommendation rates
  • Poor communication from staff and doctors
  • Concerns regarding patient hygiene and care quality in inpatient settings
  • Difficulty with follow-up, lab results, and administrative responsiveness
  • Reports of rude or inattentive staff in some departments

"Rebecca, Patty and Kelsey in the maternity ward were unbelievably empathetic, compassionate and kind."

— Yelp review

"While the initial care and time spent in the clinic was pleasant, getting any follow up has been near impossible."

— Birdeye/Google review

"I've had multiple bad experiences here. They took horrible care of him. Every time we visited him he hadn't been cleaned and his diaper was never changed."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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