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About

Patient First is a US-based urgent care and primary care provider with walk-in services. Key points relevant to Aberdeen (and similar facilities): - Services: Urgent care, primary care, and telehealth for common outpatient needs; extended telehealth hours noted (8am–6pm daily as of 2025 update). - Access: Walk-in clinics without appointments; convenient for non-emergency illnesses and injuries. - Locations: The brand operates multiple centers in several states (Virginia, Maryland, Pennsylvania, New Jersey). The Aberdeen-specific location would be aligned with their walk-in/telehealth model if present in the area, but current highlights show a focus on Virginia, Maryland, Pennsylvania, and New Jersey with headquarters in Glen Allen, VA. - Characteristics: Part of a chain with a focus on quick, accessible care and telehealth options to complement in-clinic visits. If you’re specifically seeking Patient First in Aberdeen: - Expect walk-in urgent care with possible telehealth options. - Check current Aberdeen/MD area listings on the Patient First site for exact address, hours, and whether telehealth is offered for that location.

Clinic Type

Primary Care

Address

995 Hospitality Way, Aberdeen, MD 21001-1755

Phone

Not provided

Email

steve.sowers@patientfirst.com

Opening Hours

Open 8am - 8pm, 365 days a year

Telehealth

https://www.patientfirst.com/telehealth

Emergency Care

If you are having a medical emergency, please call 911 immediately.

Services Offered

  • Urgent Care
  • Primary Care
  • Telehealth
  • Walk-In Clinic
  • Immunizations
  • Lab Testing
  • X-Rays
  • Prescription Drugs
  • Medications

Technology & Equipment

  • X-ray
  • Lab testing
  • Digital/clerical scheduling (implied by schedules)

Insurance & Payment

  • All major health insurance plans (Maryland)

Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Maryland.

Self-pay, insurance billed, Credit/debit cards where accepted

Languages Spoken

  • English

FAQs

What are the hours of operation?

Open 8am - 8pm, 365 days a year.

Commitments

  • Walk right in. No appointment necessary.
  • Extended night, weekend, and holiday hours for convenience.
  • Minimum wait at urgent care centers compared to ER.

Awards & Accreditations

  • Best Urgent Care (recognized by 38 publications/organizations)
  • Best Urgent Care (Baltimore Jewish Times, multiple years)
  • Baltimore Style Readers’ Choice
  • Baltimore Sun Top Workplaces
  • Baltimore’s Child – Readers’ Choice
  • Best of Harford
  • The Daily Record Reader Rankings

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 2.8 out of 5 stars (5 (on Solv))
  • Google Maps: 4.5 out of 5 stars (679 (on Google))
  • Official Patient First Website: 4.7 out of 5 stars

Patients praise

  • Efficient and fast service when not busy
  • Helpful and clear explanations from medical staff
  • Professional and friendly staff interactions reported by some patients

Common complaints

  • Long and unpredictable wait times
  • Perceived poor communication or unprofessional conduct by staff
  • Discrepancies between offered services and patient expectations

"Always fast and efficient. I've never been there a total of an hour (walk in to walk out) except once during prime flu season... Great docs, PAs and nurses."

— Solv Health review

"I will never come back to this place... I wait 2hours never call me... I lost my new job in New year's eves."

— Solv Health review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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