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About

Patient First is a U.S. chain of walk-in urgent care, primary care, and telehealth clinics. It offers no-appointment diagnosis and treatment for common illnesses, with services including urgent care, primary care, and telehealth. The company is headquartered in Glen Allen, Virginia, and operates 79 locations across Virginia, Maryland, Pennsylvania, and New Jersey. It emphasizes same-day care through walk-ins and telehealth options, and has extended telehealth hours (daily 8am–6pm). The Aberdeen-specific query appears unrelated to Patient First’s listed footprint, which focuses on the U.S. locations above rather than Aberdeen in the U.K.

Clinic Type

Urgent Care

Address

995 Hospitality Way, Aberdeen, MD 21001-1755

Phone

306-7880

Email

steve.sowers@patientfirst.com

Opening Hours

Open 8am - 8pm, 365 days a year

Telehealth

https://www.patientfirst.com/telehealth

Emergency Care

800-879-0136 for urgent medical concerns requiring immediate attention (Baltimore Urgent Care on-call physician)

Services Offered

  • Urgent Care
  • Telehealth
  • Walk-In Clinic
  • Lab testing
  • X-rays
  • Prescription drugs
  • Immunizations

Team

  • Advanced Practice Provider — Provider

Insurance & Payment

  • All major health insurance plans (Maryland)

Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Maryland.

Self-pay, Insurance

Languages Spoken

—

FAQs

What should I do in an emergency?

If you are having a medical emergency, please call 911 immediately.

What are the hours?

Open 8am - 8pm, 365 days a year.

Do I need an appointment?

Walk right in. No appointment necessary.

How can I contact for billing questions?

For non-urgent medical concerns such as billing questions, please call the center during regular hours of operation 8:00 a.m. to 8:00 p.m.

What if I have urgent medical concerns?

For urgent medical concerns that require immediate attention, and you have previously been seen as a patient at Patient First, please call the Baltimore Urgent Care on-call physician at (800) 879-0136.

Awards & Accreditations

  • Best Urgent Care (Baltimore Jewish Times, Baltimore Style, Baltimore Sun Top Workplaces, Baltimore’s Child, Best of Harford, The Daily Record Reader Rankings) 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 2.8 out of 5 stars (5 reviews (on Solv))
  • Google (aggregate): 4.5 out of 5 stars (805 reviews)

Patients praise

  • Fast and efficient service during off-peak hours
  • Friendly and attentive staff and medical providers
  • Comprehensive communication with regular primary care physicians
  • Convenient availability including weekends and holidays

Common complaints

  • Long wait times during busy periods
  • Concerns regarding diagnostic accuracy and potential misdiagnoses
  • Complaints about billing and registration processes
  • Reports of poor staff communication or perceived mistreatment

"Always fast and efficient. I've never been there a total of an hour (walk in to walk out) except once during prime flu season when they were swamped. That occasion took 2 hours and was followed up by a very apologetic letter within a few days."

— Patient review on Solv Health

"Charisse Davenport is a wonderful doctor! She cares about her patients and listens to what they have to say. Dr. Davenport always goes above and beyond to ensure her patients understand their diagnosis and puts them on track for a speedy recovery."

— Patient review on UrgentCareCenters.com

"The last 2 times I took my wife here they misdiagnosed. Most recent was this past Saturday night... We got a phone call on Sunday saying that there was no pneumonia and asking her to come back in. Seriously?"

— Patient review on Medicals-Health.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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