Hendrick Health
Gastroenterology • Abilene, TX • Multiple locations in Abilene, Brownwood, and Breckenridge; late 2025 expansion in Abilene to centralize services at Hendrick Clinic Gastroenterology and Hendrick Endoscopy Center locations
About
- Hendrick Health System is a nonprofit, not-for-profit healthcare provider based in Abilene, Texas, with a 564-bed medical center and a large team (over 3,000 employees; 897 current, +8.6% YoY). - It operates as part of the Baptist General Convention of Texas and offers comprehensive services across its facilities, including a newly opened Gastroenterology Center. - Key location: 1900 Pine St, Abilene, TX 79601 (Headquarters). Additional address: 2371 Crockett Dr Ste 101, Brownwood, TX 76801. - Latest gastroenterology update: Hendrick Health opened the Hendrick Gastroenterology Center at 1750 Pine Street, a dual office/procedure facility to improve patient access (NOW OPEN as of 2026-03-13).
Clinic Type
Gastroenterology
Address
1900 Pine St, Abilene, Texas 79601, US
Phone
+13256703636
businessoffice@hendrickhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades / US News (Dr. Gary Roark): 3.7 to 4.4 out of 5 stars (7 to 19 reviews)
- WebMD / US News (Dr. Steven Smith): 5.0 out of 5 stars (3 to 23 reviews (aggregated))
- Healthgrades / Vitals (Dr. Yogeshkumar Patel): 3.8 out of 5 stars (58 ratings)
Patients praise
- High level of professionalism and medical expertise of physicians
- Clear and concise communication from doctors during consultations and procedures
- Effective bedside manner and ability to put patients at ease
- Efficiency of clinical procedures and specialized medical knowledge
Common complaints
- Inconsistent post-procedure care and lack of post-procedure communication
- Reports of rude, non-caring, or dismissive front office staff and administrative personnel
- Scheduling issues, including frequent rescheduling and long wait times for appointments
- Perceived lack of follow-up on test results or need for patients to initiate follow-up contact
- Dissatisfaction with billing processes and administrative transparency
"From the office visit until after the procedure Dr. Smith and his office staff were wonderful. He advised me of everything that would happen in very easy terms and made me feel at ease."
— WebMD (Dr. Steven Smith Review)"Didn't even check on me after procedure. Nor explained what they didnt find. Was barely woke up from anesthesia... nurses weren’t available... awful I will never go back."
— WebMD (Dr. Gary Roark Review)"Dr. Patel is ok, don’t think he really cares about his patients. But his staff is extremely non caring, rude and unprofessional."
— Healthgrades (Dr. Yogeshkumar Patel Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hendrick Health opens new Gastroenterology Center — Mar 9, 2026
- Hendrick Health opens new gastroenterology center — Mar 11, 2026
- Texas system opens 23K-square-foot GI center - Becker’s ASC — Mar 11, 2026
- Hendrick Health opens new medical center in Abilene — Mar 11, 2026
- 5 new GI centers in 1 month - Becker’s ASC — Mar 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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