West Texas Rehabilitation Center
Rehabilitation & Therapy • Abilene, TX • Since 1953 • 3 locations locations
About
West Texas Rehabilitation Center (WTRC) is a private, non-profit 501(c)(3) organization founded in 1953 and headquartered in Abilene, Texas. It provides comprehensive rehabilitation and hospice care to all patients, serving thousands daily across multiple West Texas locations. Core services include outpatient physical therapy, occupational and speech therapy, audiology, orthotics/prosthetics, and hospice care, with additional offerings in nutrition, adult and pediatric therapy, and related supportive services. WTRC operates five offices (including its Abilene HQ) and emphasizes accessibility regardless of financial means.
Clinic Type
Rehabilitation & Therapy
Address
4601 Hartford St, Abilene, Texas 79605, US
Phone
325-793-3400
info@wtrc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
—
donor-funded, donations accepted, private pay (likely)
Languages Spoken
—
Pricing
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Better Business Bureau (BBB): A+ (BBB Rating)" (N/A)
- Birdeye: 4.7 out of 5 stars (315 reviews)
- Healthy Hearing: 3 out of 5 stars (4 reviews)
Patients praise
- High level of compassion and care from medical and hospice staff
- Professionalism of therapists and clinical staff
- Life-changing outcomes for patients, particularly in audiology and physical therapy services
- Strong emphasis on community support and mission-driven care
Common complaints
- Reports of rude or unhelpful staff at reception or during the appointment process
- Occasional complaints regarding scheduling and communication difficulties
- Internal staff reports of workplace environment issues, specifically in the hospice department, involving management and workload distribution
"During the most difficult time in our life you were there. There when we didn't know what to do or how to be. And for that we will forever be indebted."
— Family testimonial for hospice services"Rarely do you see nurses like Sherry who show such compassion not only to the patient, but to family members (including my dads dog “Sassy”) as well."
— Family testimonial for Hospice of the Big Country"The older lady at the front desk is very rude. We went ahead and rescheduled at the time but as soon as we got outside me and my daughter looked at each other and decided we didn't want to go to a place that had such rude staff."
— Patient review regarding hearing servicesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- West Texas Rehabilitation Center starts new chapter with groundbreaking ceremony — Feb 6, 2026
- West Texas Rehab Center breaks ground on $87M, 133,000-square-foot Abilene facility — Feb 12, 2026
- West Texas Rehab Center breaks ground on $87M, 133,000-square-foot Abilene facility — Feb 12, 2026
- West Texas Rehabilitation Center breaks ground on new Abilene facility — Feb 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More rehabilitation & therapy clinics in Abilene
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