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About

Southwest Care Center (SCC) is a Santa Fe-based nonprofit medical practice established in 1996 that delivers integrated HIV/AIDS care, primary care, behavioral health, and related services across eight U.S. offices (including Santa Fe and Albuquerque). Key details: - Services: HIV/AIDS prevention and treatment, primary care (family medicine, women's/men's/children's care), behavioral health, Hepatitis C, social services, on-site pharmacy, nutrition, housing assistance, mental health, and substance use counseling. - Locations: Multiple Santa Fe clinics (e.g., Harkle Rd, Galisteo St, West Alameda) and an Albuquerque location (Jefferson NE); Austin recently joined the Jefferson clinic in Albuquerque. - Model: Patient-centered, wrap-around care with on-site pharmaceutical services and coordinated care across medical, pharmacy, case management, prevention, testing, counseling, and advocacy. - Size & governance: 52 employees (down ~2% YoY), annual revenue ~$7.4M; nonprofit, private ownership; HQ in Santa Fe. - Contact: info@southwestcare.org; phone numbers include 505-955-9454 and 505-989-8200. Note: If you’re specifically seeking information on Southwest Care Pharmacy within Santa Fe or Albuquerque locations (Acoma mention), SCC operates on-site pharmacies as part of its integrated care model across its clinics. For precise pharmacy hours and services by location, I can pull the latest details.

Clinic Type

Pharmacy Services (multi-location group)

Address

SANTA FE Alameda Pharmacy 901 W Alameda St, Santa Fe, NM 87501; Harkle Pharmacy 649 Harkle Rd, Ste E, Santa Fe, NM 87505; ALBUQUERQUE Jefferson Pharmacy 4710 Jefferson St NE, Albuquerque, NM 87109

Phone

505-955-9454

Email

jsanchez@southwestcare.org

Opening Hours

Mon 8:30am–5:00pm Tue 8:30am–5:00pm Wed 8:30am–1:00pm & 2:30–5:00pm Thu 8:30am–5:00pm Fri 8:30am–5:00pm Sat Closed Sun Closed

Telehealth

Available

Emergency Care

Not specified

Services Offered

  • Pharmacy services
  • Private and judgement-free environment
  • Consultations in English & Spanish
  • Co-pay assistance
  • Refill notifications (text, phone, email)
  • Prescription transfers
  • Refill synchronization
  • Weekly & monthly pill boxes
  • Flu shots
  • Quit smoking programs
  • Drug overdose prevention medications
  • Best possible pricing
  • Free home delivery & overnight shipping
  • On-site pharmacies located at clinics
  • Curbside pickup
  • Alameda Pharmacy (Santa Fe)
  • Harkle Pharmacy (Santa Fe)
  • Jefferson Pharmacy (Albuquerque)
  • Hours and accessibility

Insurance & Payment

  • Not specified on page

Not specified on page

Languages Spoken

  • English
  • Spanish

FAQs

To Schedule An Appointment Call (505) 955 9454

Not a typical FAQ; indicates scheduling contact number.

Awards & Accreditations

  • Not listed on page

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (General Southwest Care): 2.2/5 (31)
  • Facebook: 78% recommend (11)
  • Various platforms (aggregated): Not explicitly scored (25 (Santa Fe), 12 (Albuquerque))

Patients praise

  • High praise for pharmacy staff's friendliness, professionalism, and efficiency
  • Convenience of having pharmacies located on-site at clinics for integrated care
  • Personalized patient attention and helpfulness in managing prescriptions
  • Effective coordination between pharmacy staff and healthcare providers

Common complaints

  • Difficulties with administrative communication and responsiveness
  • Challenges with appointment scheduling and notification (e.g., last-minute shifts to video appointments)
  • Lack of continuity in providers or clinician staff turnover affecting prescription management
  • General dissatisfaction with the broader medical center's administrative operations among some users

"The pharmacy staff here is beyond awesome. They are always bright, friendly, and efficient. They go out of the way to help, even letting the doctors know when you need new prescriptions."

PharmacyPool User Review

"I have used the Southwest Care Pharmacy the whole time I have been in Santa Fe. It is undoubtedly the very best pharmacy I have ever used in my 75 years!!! ... Never a wait! Run don’t walk to use this pharmacy."

Local Guides World User Review

"They do not communicate or respond with answers to questions. ... In my time of need they completely failed me. Find anywhere else to go."

LocalityBiz User Review (Clinic focus)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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