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Clinic Type

Family Medicine

Address

Williamstown Medical, a Rural Health Clinic of Fairview Hospital

Phone

413-664-5710

Email

BHSPatientExperience@bhs1.org

Opening Hours

Mon: 7:30am – 5:00pm; Tue: 7:30am – 6:00pm; Wed: 7:30am – 6:00pm; Thu: 7:30am – 5:30pm; Fri: 7:30am – 5:00pm

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What services are provided by Williamstown Medical?

Williamstown Medical, a Rural Health Clinic of Fairview Hospital, provides primary care services and operates as part of Berkshire Health Systems.

Is there a sliding fee program?

Yes, a sliding fee program based on income and family size is available.

Is Williamstown Medical affiliated with NHSC/HRSA?

Yes, Williamstown Medical is an NHSC site, a program of the HRSA.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp"}},{"rating":{"citations:,confidence:: Very low (frequent complaints of 'no stars' experiences)"},"reviewCount":{"citations:,confidence:

Patients praise

  • Some patients reported satisfaction with the actual medical care received

Common complaints

  • Concerns regarding billing office practices
  • Reports of rude or unhelpful front desk and medical staff
  • Perceived issues with medical record accuracy (medication lists/allergies)
  • High physician turnover rates
  • Negative experiences with administrative policies

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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