Behavioral Health Services | Aiken Regional Medical Centers, SC
Behavioral Health • Aiken, SC • Since 1917
About
Aiken Regional Medical Center in Aiken, SC is a 273-bed acute care hospital offering emergency, oncology, and internal medicine services. Founded in 1917, it operates as a private health care facility with a focus on acute care. Core services include emergency/ER care, surgical and stroke/post-surgical units, oncology, and internal medicine. The hospital is located at 302 University Parkway, Aiken, SC 29801. For behavioral health needs specifically, the page indicates general hospital services; it does not provide detail on a dedicated behavioral health department. If you need behavioral health services at Aiken Regional, contact the hospital directly at 803-641-5000 for current programs, availability, and referrals.
Clinic Type
Behavioral Health
Address
655 Medical Park Drive, Aiken, SC 29801
Phone
803-641-5900
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Opening Hours
24 hours, 7 days a week for RESPOND crisis line; on-site services vary by program
Emergency Care
Yes (crisis assessments and 24/7 RESPOND line)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is RESPOND?
RESPOND is a free, comprehensive community service designed to assist you by providing free clinical assessments, information and referral services for psychiatric and substance use problems.
How to contact for crisis or assessments?
RESPOND at 803-641-5900 or 800-273-7911.
How can I contact the RESPOND team?
The RESPOND team of professionals are available 24 hours a day, seven days a week at 803-641-5900 or 800-273-7911.
What is the contact number for Aurora Pavilion Behavioral Health?
To contact Aurora Pavilion Behavioral Health, please call 803-641-5900.
What is the address for Aurora Pavilion Behavioral Health Services?
655 Medical Park Drive, Aiken, SC 29801.
What are the walk-in or contact options for help?
Walk In Or Call Anytime: 803-641-5900 or 800-273-7911.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Facebook (Aurora Pavilion): 3.4 stars (12 reviews)
- Google (Aurora Pavilion): 2.9 stars (23 reviews)
- Healthgrades: 61% recommend (Not explicitly stated)
- ComplaintsBoard: 1.7 stars (1 review and 6 complaints)
Patients praise
- Ability to provide detox services
- Efficient and communicative care during certain hospital stays
- Some instances of friendly and knowledgeable staff members
Common complaints
- Long wait times in the emergency room
- Critical remarks regarding staff behavior and unkindness
- Dissatisfaction with discharge and follow-up care arrangements
- Perceived lack of personalized treatment (generic care)
- Billing department and insurance processing issues
- Mixed feedback on visitation and communication policies
"treated like a criminal"
— Best Rehabs (citing Google review)"a wonderful staff"
— Best Rehabs (citing Google review)"Unhelpful in follow up care/arrangements"
— Best Rehabs (citing loved one survey)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Services | Aiken Regional Medical Centers, SC — Jun 17, 2026
- Frequently Asked Questions | Aiken Regional Medical Centers — Feb 3, 2026
- Adult Psychiatric Program - Aiken Regional Medical Centers — Feb 3, 2026
- Mature Adult Psychiatric Services - Aiken Regional Medical Centers — Feb 3, 2026
- Electroconvulsive Therapy - Aiken Regional Medical Centers — Feb 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Aiken
Summary: BHG (Behavioral Health Group) operates the largest network of Joint Commission-accredited outpatient opioid treatment and recovery centers in the U.S., offering evidence-based medical and behavioral therapies for opioid use disorder. With over 110 locations across 20+ states and more than 1,900 employees, BHG serves tens of thousands of patients daily. The company is privately held under The Vistria Group, founded in 2006 and headquartered in Dallas, TX. They provide medications, counseling, and support services across their clinics, including the Aiken Treatment Center (Aiken, SC) as part of their U.S. network. For inquiries, contact inquiries@bhgrecovery.com or call 866-763-2244 / 1-844-535-7291.
Summary: - The BHDD Office of Mental Health (OMH) is a South Carolina government agency within the Department of Behavioral Health and Developmental Disabilities (established April 28, 2025 by Act No. 3 of 2025). - Mission: support recovery for people with mental illnesses; provides outpatient mental health care via 16 community mental health centers and affiliated clinics across all 46 counties, plus inpatient psychiatric treatment in three state hospitals. - Size and structure: about 30 employees; headquartered in Cayce, SC; serves roughly 100,000 patients annually (about 30,000 children). - Notable leadership and roles (as of 2025–2026): LPCA Ellen Cantwell (Mobile Crisis Clinician), Lee Fletcher (School Mental Health Program Director), Katherine Bernard (Dietitian Director), Erica Peterson (HIS Director). Recent departure: Robyn Rubio (COO, Patrick B. Harris Psychiatric Hospital) in Mar 2026. - Focused footprint: public mental health system across SC with a statewide network of community centers and inpatient facilities. - Tech and operations: uses a tech stack including BeyondTrust, Windows Server, Microsoft Entra/Intune, Veeam, dbt, among others. Note: The provided page is a general overview of the BHDD OMH and the department it sits within. It does not contain specific details about Aiken-Barnwell Mental Health Center (ABMHC) or BHDD operations specifically in Aiken. If you’re seeking ABMHC specifics (services, location, hours, contact), I can look for a targeted ABMHC page or SC BHDD directory.
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