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Clinic Type

Orthopedic Services

Address

302 University Parkway, Aiken, SC 29801

Phone

803-641-5000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedic Surgery
  • Orthopedic Services

Team

  • Dr. Kalv, board-certified — board-certified orthopedic surgeon
  • Dr. Jesus Castillo, board-certified — board-certified orthopedic surgeon

Insurance & Payment

Languages Spoken

FAQs

ER Wait Times

ER Wait Times not available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Timothy Shannon): 4.7/5 stars (209 reviews)
  • Healthgrades (Aiken Physicians Alliance Orthopedics): 1.0/5 stars (2 reviews)
  • WebMD (Dr. Richard Massie): 5.0/5 stars (188 reviews)
  • Healthgrades (Dr. R. Vaughan Massie): 5.0/5 stars (214 reviews)
  • Healthgrades (Dr. Justin Head): 4.8/5 stars (Not explicitly stated)

Patients praise

  • Highly skilled orthopedic surgeons with positive surgical outcomes reported by many patients
  • Physicians described as compassionate, knowledgeable, and thorough in explaining treatments and X-rays
  • Effective communication and professional demeanor among many top-rated providers
  • Efficient office environments noted by satisfied patients for some practices

Common complaints

  • Long wait times at some offices and the main hospital
  • Reports of rude or unhelpful front desk and administrative staff
  • Occasional frustrations with scheduling, appointment management, and paperwork policies
  • Concerns regarding patient pain management protocols and bedside manner with certain providers

"Dr. Shannon is very compassionate and caring... answered all my questions and provided me with a plan for healing."

Healthgrades

"Patients consistently praise Dr. Richard Massie for his exceptional bedside manner, describing him as professional, caring, and friendly."

WebMD

"Terrible service, rude staff, and arrogant doctor. The doctor has let my husband be in pain and probably caused further damage by sending him to physical therapy prior to proper investigation."

Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Aiken, SC·Orthopedic Services

Carolina Orthopedics LLC is a small, full-service orthopedic clinic based in Aiken, SC, with three office locations in the area. Key services include open MRI, total joint replacement, sports medicine, and arthroscopic surgery, along with personalized, preventative care. The practice operates with a very small staff (1–10 employees) and serves primarily the United States, especially in the Aiken area. Contact options include multiple phone numbers and the email cdmmd@carolinaorthopedics.net. Website: carolinaorthopedics.net.

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Aiken, SC·Orthopedic Services

Summary: Aiken Physicians Alliance is a private Hospitals and Health Care group based in Aiken, SC, offering primary and specialty care including family medicine and cardiology, with an expanding team and multiple offices in the Aiken area. The organization highlights collaboration among specialists (e.g., Orthopedics & Sports Medicine) and ongoing practice updates, such as new office locations. If you’re seeking an Orthopedic Center within Aiken Physicians Alliance, they appear to have orthopedic and sports medicine services as part of their specialty care offerings, with several local office locations to access care. Contact options include the listed phone numbers for scheduling and inquiries.

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