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About

Summary: Cleveland Clinic Akron General is a nonprofit health system based in Akron, Ohio, and a part of the Cleveland Clinic. It operates a 532-bed teaching and research medical center (Akron General) along with related facilities and services, including Edwin Shaw Rehabilitation Hospital, Partners Physician Group, health and wellness centers, and visiting nurse services. Founded in 1914, it serves the community through a broad range of specialties and programs and is ranked among Ohio’s top hospitals by U.S. News & World Report. The organization employs about 1,447 people and operates multiple locations (three offices in the United States, all in Akron). For ENT (Ear, Nose, and Throat) services specifically, Akron General offers general ENT care as part of its comprehensive specialty lineup within the Cleveland Clinic Akron General system.

Clinic Type

Ear, Nose, and Throat (ENT)

Address

2708 Crawfis Blvd, Akron, OH 44333

Phone

800.223.2273

Email

chp@ccf.org

Opening Hours

Sunday: Closed; Monday–Friday: 8 a.m. – 5 p.m.; Saturday: Closed

Services Offered

  • Otolaryngology
  • ENT care
  • Ear, Nose and Throat specialty
  • Otolaryngology clinic
  • ENT services

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 4 out of 5 stars (based on 29 reviews) (29 reviews)
  • Birdeye (Aggregate of Google reviews for Akron General Hospital): 1.7 out of 5 stars (23 reviews)
  • Cleveland Clinic Provider Profile (Dr. Bruce Sterman): 4.7 out of 5 stars (based on 159 ratings) (159 ratings, 7 reviews)

Patients praise

  • Physicians provide thorough explanations
  • Medical staff perform thorough examinations and care for patients
  • High patient satisfaction ratings for specific ENT specialists

Common complaints

  • Long wait times in the emergency department
  • Perceived lack of care or attention from staff
  • Negative attitudes from personnel

"Dr. Sterman was excellent; spent a lot of time with my daughter and I clarifying and explaining my situation."

Cleveland Clinic Provider Review

"Do not go to this place! They will make you wait hours in severe pain... Horrible incompetence."

Birdeye (Aggregate Hospital Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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