Meet the Senior Healthcare Team in Akron, OH - Summa Health
Geriatrics • Akron, OH • Since 1989
About
Summa Health System is a nonprofit, Akron-based integrated healthcare system offering emergency, acute, outpatient, and long-term/home care across its network of hospitals and community centers. It operates Summa Care (health plan) and Summa Health Medical Group, with an emphasis on medical education and research. In 2023–2024, Summa Health reports roughly $1.8–1.86 billion in revenue and employs about 2,600–7,000 staff across the region, making it a major regional employer. The system includes leadership across clinical operations, orthopedics, cardiology, and patient care services, with a large multi-specialty team and an affiliated ACO (New Health Collaborative). Primary locations include Akron, OH, with multiple offices and care centers serving Summit, Stark, Wayne, Portage, and Medina counties.
Clinic Type
Geriatrics
Address
141 N Forge St, Akron, Ohio 44304, US
Phone
330-375-4100 or 330-375-3000
volunteer@summahealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary (via CMS HCAHPS): 3 out of 5 stars (3,571 surveys (CMS HCAHPS))
- Vivian Health: 3.9 out of 5 stars (40 reviews)
- Glassdoor (Employee perspective): 3.6 out of 5 stars (320 company reviews)
Patients praise
- Generally communicative and professional physicians and nurses
- Strong team-based, specialized approach within the Senior Health Center
- Many patients report willingness to recommend the hospital (approx. 69-88%)
- Positive experiences noted by healthcare professionals regarding work environment (for traveler roles)
Common complaints
- Difficulties with staff responsiveness and receiving help promptly
- Concerns regarding facility cleanliness and sanitation history
- Frustrations with ER wait times and systemic processes
- Communication gaps regarding billing or insurance changes
"Summa Hospital has had one of the worst sanitary records on the planet... This hospital is disgusting."
— HospitalStats (Patient Story)"Very traveler friendly, easy to get ahold of providers, good patient ratios."
— Vivian Health Review"Have been sitting here for over an hour while all the results are back and popping up on my chart. However no doctor has ever came to let me know what they are doing at this point."
— BBB Customer ComplaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lanie Ward — Apr 12, 2026
- Spiritual Care Team | Summa Health — Oct 14, 2025
- DHA Valerie Cloud — May 23, 2026
- Michelle Bisson — Jun 15, 2026
- Tanya Arthur — Senior Vice President, Chief Information Officer at Summa Health | Comparably — May 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More geriatrics clinics in Akron
Summary: Main Street Therapy Partners is a privately held, therapist-owned physical therapy group focused on delivering a superior patient experience. The Akron area location is part of their 14-office U.S. footprint and can be contacted at 330-752-6305 or akron@mainstreetpt.net. They emphasize wellness/fitness services and have been operating since 1986, with headquarters in Canfield, Ohio. If you’re seeking geriatric physical therapy in Akron, this clinic is within their Akron portfolio and can provide PT services tailored to older adults.
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