Primary Care & Family Medicine in Akron, OH - Summa Health
Internal Medicine • Akron, OH • Since 1989
About
Summa Health in Akron, OH offers comprehensive primary care and family medicine through its integrated health system. Key points: - Organization: Summa Health System (nonprofit, headquartered in Akron, OH; established 1989). Large regional healthcare system with a network of hospitals, outpatient centers, and a health plan (Summa Care). - Primary care scope: Primary care services across community health centers and clinics as part of Summa Health’s broader network. Access to outpatient and preventive care, with coordination through the Summa Health Medical Group and ACO initiatives. - Services and reach: Includes urgent/emergency care, specialty services, and long-term/home care through an integrated system in Northeast Ohio. Outpatient services available across Summit and neighboring counties. - Employment and scale: Major regional employer; substantial patient care capacity with significant annual revenue and a broad network of facilities. - Contact/where to find care: Primary care and family medicine providers are part of Summa Health’s Akron network; main hub located at or near 141 N Forge St, Akron, OH 44304 (HQ area).
Clinic Type
Internal Medicine
Address
ACH Internal Medicine, 75 Arch St, Ste 401, Akron, OH 44304
Phone
800.237.8662
smokingcessation@summahealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If your situation is an emergency, call 911.
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What should I do in an emergency?
If your situation is an emergency, call 911.
How can I reach Summa Health for non-emergency care?
Our trained staff is available to care for you 24 hours a day, 7 days a week by calling each office number; 24-hour medical support through MyChart for Summa Health patients.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Summa Health Medical Group - White Pond Internal Medicine): 5.0 stars (3 reviews)
- WebMD (Summa Health Family Medicine Center): 1 star (1 review)
Patients praise
- Compassionate, intelligent, and warm care from some physicians and staff members
- High satisfaction with long-term doctor-patient relationships (decades of care)
- Positive experiences with clean facilities at specific locations
- Efficient service and short wait times at certain offices
Common complaints
- Difficulty with office scheduling and staff responsiveness
- Long wait times for appointments and medical services (blood work/x-rays)
- Concerns regarding physician bedside manner and lack of attentiveness
- Administrative and billing issues, including insurance coverage disputes and refund processing delays
- Complaints regarding office cleanliness
"The office scheduling staff is terrible. Dr Becker is the rudest doctor I have ever dealt with."
— LocalityBiz (Summa Health Family Medicine Center)"The doctors and staff have been nothing but warm, compassionate and understanding. I have only good things to say about Summa."
— LocalityBiz (Summa Health Family Medicine Center)"HORRIBLE. Now that I found out Sarah K Porter does not care about you and your symptoms. Wouldn’t let me finish my sentence... I GOT PERSCRIBED 2 medications I DONT NEED."
— LocalityBiz (Summa Health Medical Group AES Family Medicine)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Deborah Plate, DO - Akron, OH - Family Medicine — Nov 2, 2025
- Bridgett Mary Hoover, CNP - Family Medicine — Sep 10, 2025
- Dr. Emily Sims, MD - Stow, OH - Family Medicine - Request Appointment — Nov 2, 2025
- Dr. Andrew Chema, MD, Family Physician | Cuyahoga Falls, OH | WebMD — Oct 17, 2025
- David Shaffer, CNP - Stow, OH - Family Medicine - Request Appointment — Sep 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Akron
Pioneer Physicians Network is a physician-owned, value-based primary care group in Northeast Ohio with 65 physicians across 19 clinics, including Akron area locations. They emphasize accessible, continuous, long-term primary care and partner with agilon health for full-risk Medicare Advantage contracts and with Applied Health Analytics for employer-based value-based care through Pioneer Cares. The Akron-area link in their internal medicine network is associated with internal medicine and lifestyle medicine services, and they regularly expand ownership (e.g., Dr. Meghan Weiner becoming a physician owner in 2026). If you’re seeking internal medicine at Green/Akron area facilities, Pioneer Physicians Network offers internal medicine services within their network focused on long-term patient relationships and value-based care.
Comparing your options?
See other internal medicine clinics in Akron, or search the full directory by insurance, ratings, and more.