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About

Summary: Alameda Alliance for Health is a nonprofit managed care health plan serving Alameda County since 1996. It provides health coverage for over 400,000 members through Alliance Group Care and Alliance Medi-Cal. The organization offers member services (including a portal to order/print new ID cards and change doctors) and resources for members and providers, including COVID-19 information. If you’re looking to find a doctor, you can use their member portal or contact member services for assistance with selecting or changing a primary care physician. Headquarters: Alameda, CA. Contact: member services and general inquiries via listed phone numbers and emails.

Clinic Type

Cardiology

Address

1240 South Loop Road, Alameda, California 94502, US

Phone

+1.510.747.4567

Email

memberservices@alamedaalliance.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trustburn: 2.7 out of 5 stars (based on 22 reviews) (22)
  • NCQA Health Insurance Plan Ratings: 4.0 out of 5.0 (N/A (NCQA Rating))

Patients praise

  • Low standard prior authorization denial rate compared to national averages (3.0% vs 11.5% in 2025)
  • Some members report positive experiences and consider it a good healthcare option
  • Availability of a 24-hour Nurse Advice Line

Common complaints

  • Difficulty finding primary care doctors accepting new Medi-Cal patients
  • Long wait times for appointments and at clinics
  • Poor customer service and long hold times when calling the plan
  • Technical issues with the online member portal
  • Frustrations regarding coordination of care and pharmacy issues

"They have the worst customer service for Providers I was on hold for 50 minutes for a 2 min conversation with the rep to get claim status. They are terrible"

Trustburn review

"I recently got health coverage through Alameda Alliance... I am having trouble finding a doctor (adult primary care physician) that accepts Alameda Alliance. The only place I can find is Life Long Medical clinic, which is very overburdened--it takes forever to get an appointment and then you spend hours in the waiting room even with an appointment."

Berkeley Parents Network review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Cardiovascular Services at Alameda Health System (AHS) summarize as follows: - Facilities: Cardio care spans multiple AHS locations, including Highland Hospital (regional trauma center and teaching hospital) and affiliated community hospitals. The system combines inpatient, emergency, and specialized services across its campuses and Wellness Centers in Oakland, Newark, and Hayward. - Key leaders related to cardiovascular care: Notable executives and department leaders (e.g., operational leadership, care management, and specialty service lines) support cross-site cardiovascular operations and related services within AHS. - Sterile/clinical roles and specialties likely involved in cardiovascular care at AHS: Anesthesiology, Interventional Radiology, Radiology technicians, Physical and Occupational Therapy, Palliative and Urgent care teams, and Nursing staff at Highland Hospital, supporting comprehensive cardiovascular care pathways. - Service scope: While the page highlights a broad health system with multiple hospitals and outpatient centers, specific cardiovascular programs, interventional cardiology, heart surgery, or cardiology subspecialties are not itemized in the provided excerpt. The presence of a chief of head and neck surgery and other surgical leadership implies a broad surgical and perioperative ecosystem that intersects with cardiovascular services at Highland Hospital and affiliated campuses. - Contact/locations: Primary operational sites include Highland Hospital in Oakland and other AHS facilities; addresses provided point to administrative and site locations used for referrals and cardiovascular service coordination. If you need targeted details (e.g., interventional cardiology offerings, heart failure program, cath lab availability, transplant services, or specific cardiology department contacts at a particular campus), I can extract or summarize those from the relevant pages.

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