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Clinic Type

Ophthalmology

Address

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 5.0 out of 5 stars (Based on 6 reviews (Dr. Bui) and 2 reviews (Dr. Post))
  • Birdeye (aggregating Google reviews): 3.7 out of 5 stars (11 reviews)
  • Vitals: 3.0 out of 5 stars

Patients praise

  • Professionalism and expertise of individual ophthalmologists
  • Effective treatment outcomes and clear communication during medical consultations
  • High patient satisfaction with direct clinical care provided by doctors

Common complaints

  • Billing and payment disputes
  • Appointment scheduling difficulties and long wait times for appointments
  • Allegations of systemic racial discrimination and toxic workplace culture toward physicians within the wider Sutter Health system
  • Specific patient dissatisfaction with front desk administrative communication regarding billing

"I've seen Dr. Bui for the last decade for various eye problems and glass prescriptions. I have always come away from his office with a plan for treatment that has been effective."

Healthgrades patient review for Dr. David Bui

"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."

Better Business Bureau customer review of Sutter Health

"I had an odd experience at the front desk. While speaking with the receptionist... another staff member interjected from behind the desk to discuss an outstanding balance and immediately quoted the cost of the current visit plus an additional 20% before my mother had even been seen."

Birdeye/Google review of EyeMD of Alameda

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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