Gastroenterology Albany Medical Center
Gastroenterology • Albany, NY • 1 location locations
About
Summary: Albany Medical Center, part of the Albany Med Health System, is northeastern New York’s only academic medical center and a major regional employer. It operates a 766-bed hospital with a top-tier emergency department, trauma center, pediatric ER, intensive care units (adult and pediatric), and organ transplant services. The affiliated Albany Medical College produces over 200 new physicians annually and leads a substantial biomedical research enterprise and a large physician practice (over 500 doctors). The system serves northeastern New York and western New England as a not-for-profit, regionally governed network. For gastroenterology, Albany Medical Center is the primary regional academic center with comprehensive GI services integrated into its multispecialty care offerings.
Clinic Type
Gastroenterology
Address
43 New Scotland Ave., James J. Barba Physicians Pavilion (A Building) Floor 4, Albany, NY 12208
Phone
518-262-6470
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Opening Hours
M-F 8 a.m. - 4:30 p.m.
Telehealth
https://www.albanymed.org/care-treatment/telehealth/
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours?
M-F 8 a.m. - 4:30 p.m.
Referral Fax
518-262-6470
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Albany Med Gastroenterology: Xinjun (Cindy) Zhu MD): 3.3/5 (30 reviews)
- Birdeye (Albany Gastroenterology Consultants PC): 4.6/5 (1,435 reviews)
Patients praise
- Patients often praise individual physicians and nurse practitioners for their kindness, knowledge, and professionalism
- Positive outcomes for procedures such as colonoscopies and endoscopies, with staff helping to calm nerves
- Some patients report feeling well-cared for and heard by specific providers
- Efficient and professional check-in processes mentioned in some instances
Common complaints
- Difficulty scheduling appointments or reaching office staff by phone
- Concerns regarding unprofessional or rude behavior by office staff and management
- Reports of long wait times for appointments and responses
- Dissatisfaction with communication regarding insurance, medication approvals, and lab results
- Negative experiences with specific providers regarding bedside manner or perceived dismissiveness
"I am not a patient..my wife is.. but what an incredible experience..so kind , professional and caring..procedure was with Dr. Hasak but the staff from the receptionist to the nurse were so awsome"
— Birdeye review for Albany Med Gastroenterology"But the Gastroenterology Department is run like a free clinic in a third world country. Every time I saw a different nurse, resident, or random doctor who did not have time to even glance at my medical history..."
— Birdeye review for Albany Med Gastroenterology (Dr. Asra Batool)"He's rude and arrogant. Talks to you like your stupid... No one will respond to your calls or portal messages. Terrible experience."
— Healthgrades review for Dr. Jeffrey GersonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wendy Wais, MSN, FNP-C - Albany Gastroenterology Consultants — Aug 14, 2025
- Caroline Phelps, MS, PA-C - Albany Gastroenterology Consultants — Jan 21, 2026
- Rachael Mason, FNP - Albany Gastroenterology Consultants — Jan 21, 2026
- 'Top Doctors' for 2025 Honored in Hudson Valley Magazine - Albany Med Health System — Oct 14, 2025
- Dr. Xinjun Zhu, MD – Gastroenterologist for Abdominal Pain in Albany, NY — Dec 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Albany
Albany Gastroenterology Consultants is a privately held medical practice and leading gastroenterology network founded in 1974, headquartered in Albany, NY. It offers patient-centered services including a patient portal, online appointment booking, medical records requests, and online payments. The practice employs about 32 staff and operates five offices across the United States, with key locations at 1375 Washington Ave, Albany, NY 12206 (HQ) and 939 Route 146, Clifton Park, NY 12065. Contact numbers: 518-438-4483 and 518-533-5000. Website: albanygi.com.
St. Peter’s Health Partners (SPHP) is a nonprofit health system based in Albany, NY, and part of Trinity Health. It operates a network of care in the Albany area and offers a broad range of services including hospital care, primary and specialty care (including gastroenterology), dental, fitness, and health diagnostics. Key details: - Location: HQ in Albany, NY; three U.S. offices including Albany and Schenectady - Focus: Hospitals and health care; comprehensive, people-centered care - For gastroenterology in Albany: SPHP is the local health system you’d contact for GI services (appointment scheduling, clinics, and GI specialists within the SPHP network) - Contact: Main phone line 877-525-2227; local line 518-525-5555 - Website: sphp.com (use for GI clinic locations, specialists, and appointment requests) If you want, I can pull out the specific Albany gastroenterology clinics or GI specialists within SPHP and provide contact details and hours.
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