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About

The Albany Med Health System is a nonprofit, regionally governed health system serving northeastern New York and parts of western Massachusetts and southern Vermont. It is anchored by Albany Medical Center (the region’s major academic medical center) and Albany Medical College, employing thousands of staff and delivering comprehensive patient care across disciplines. The system operates in multiple locations with its headquarters at 43 New Scotland Avenue, Albany, NY. Contact: 518-262-3125. If you’re looking for Internal Medicine services at 178 Washington Ave. Ext., Albany, this facility is within the Albany Med network (Albany Medical Center/Albany Med Health System).

Clinic Type

Internal Medicine

Address

178 Washington Ave. Ext., Albany, NY 12203

Phone

518-262-5735

Email

Opening Hours

M-F 8 a.m. - 5 p.m.

Telehealth

Yes

Services Offered

  • Internal Medicine
  • Primary Care
  • Cardiology
  • Geriatric Medicine

Insurance & Payment

Languages Spoken

FAQs

Call for appointment

518-262-5735

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Aggregate review platforms (e.g., Birdeye, Bipper Media): ~2.5 to 2.6 out of 5 stars (based on aggregate platforms like Birdeye) (~55 to 77 reviews (across varying aggregate listings))
  • Birdeye (for specific physician): 5.0 out of 5 stars (for specific provider) (8 reviews)

Patients praise

  • Professional, kind, and compassionate individual physicians
  • Thorough, respectful, and attentive care from some staff members
  • Efficient appointment process mentioned by some patients

Common complaints

  • Incompetent, rude, and unhelpful support staff
  • Concerns regarding misdiagnosis and quality of care
  • Perception of staff being disrespectful or money-focused

"I will never enter through those doors again, full of incompetent, rude and unhelpful staff."

Birdeye review (2020)

"From the moment we walked in and until with we left.. every single encounter was thorough and they were treated with respect, kindness, & professionalism!"

Birdeye review (2020)

"I had a fantastic experience here. All the staff were friendly and attentive... I'm thrilled to be ..."

WebMD review (2023)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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