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About

Phoebe Putney Health System is a nonprofit health system serving Southwest Georgia (Albany area) with more than 4,300 employees and about 956 staff locally. It operates three hospitals plus clinics, offering services across primary care, women’s and children’s, orthopedics, heart and vascular, cancer care, gastroenterology, bariatrics, emergency/trauma, and urgent care. Founded in 1911, it emphasizes patient comfort, innovative treatments, quality outcomes, and strong patient experiences. Main contact: 1-229-312-1000. Website: phoebehealth.com.

Clinic Type

Primary Care

Address

Albany, US

Phone

+1229-312-1000

Email

You%20can%20also%20send%20an%20email%20to%20phoebefoundation@phoebehealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SolvHealth: 1.0/5.0 (1 review)
  • Birdeye (Phoebe North Campus): 2.6/5.0 (43 reviews)
  • MedicalRecords.com: 2.1/5.0 (140 reviews)
  • Medicare.gov: 59% gave a 9 or 10 rating (N/A (Medicare Data))
  • US News & World Report: 83% overall satisfaction (N/A (US News Data))
  • Leapfrog Group: 79% overall facility rating; 70% willingness to recommend (N/A (Leapfrog Data))

Patients praise

  • some praise for ER nurses
  • courteous service in specific departments like billing
  • positive experiences with individual doctors and nurses reported by some patients

Common complaints

  • unprofessional and rude staff behavior
  • perceived lack of care and responsiveness in critical situations
  • concerns about facility cleanliness and quality of care in the ER
  • frustration with billing and administrative processes

"Worse than the typical corporate America treatment... Rude staff members... Passing the buck... Lying to family members... Dodging questions to legal caregivers... Putting family members on hold for lengthy periods of time... Unwilling to help... A totally upsetting experience!"

MedicalRecords.com

"Awful experience for me. ER nurses were great. Doctor was another story. Totally hateful, unprofessional person. The ER is NASTY."

Yelp

"The service I receive is very courteous and helpful. The food is awesome! Would definitely recommend this business."

Birdeye (Phoebe North Campus)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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