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About

Summary: Albany Medical Center (part of the Albany Med Health System) is northeastern New York’s leading academic medical center and a major private employer in the Capital Region. The 766-bed facility offers comprehensive, high-level care across disciplines, including a busy ER/trauma center, a dedicated pediatric ER and ICU, organ transplant services, and access to advanced medical technologies. The system comprises Albany Medical Center and Albany Medical College, which trains over 200 physicians annually and operates a large biomedical research enterprise and physician practice network. The Albany Med Health System serves northeastern New York and western New England as a nonprofit, regionally governed organization. For thoracic surgery specifically, Albany Medical Center provides cardiovascular and thoracic services within its broad surgical and critical care programs. Contact: 43 New Scotland Ave, Albany, NY 12208; Phone: 518-262-3125.

Clinic Type

Thoracic Surgery

Address

50 New Scotland Ave., Surgeons Pavilion, Floor 3, Albany, NY 12208

Phone

518-262-9933

Email

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Opening Hours

M-F 8 a.m. - 5 p.m.

Telehealth

true

Emergency Care

Emergency care available at Albany Med Health System (via emergency department links)

Services Offered

  • Thoracic Surgery
  • Cardiothoracic Surgery
  • Surgeons Pavilion
  • Department of Surgery

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 4.0/5.0 (5 ratings each)
  • US News & World Report: 4/5 to 5/5 (5 to 8 reviews)
  • Vitals: 3.6 to 4.9/5.0 (Various per provider)

Patients praise

  • High praise for surgical skills and life-saving procedures
  • Recognition for thorough explanations and care provided by specific surgeons
  • Gratitude for compassionate and attentive staff during recovery

Common complaints

  • Concerns regarding surgical safety and incidents of retained surgical objects
  • Reports of poor follow-up care and perceived neglect post-surgery
  • Dissatisfaction with communication and bedside manner from certain providers

"I would recommend Dr. Lewis Britton to any cardiac patient needing surgery, along with Albany Medical Center. Dr. Lewis saved my father's life by performing a quintuple bypass."

— Vitals review for Dr. Lewis Britton

"I found Dr. Marshall to be the best thoracic surgeon in the area... She is a very caring doctor and listens to her patient's concerns."

— WebMD review for Dr. Elizabeth Marshall

"I feel neglected, & thrown aside , am Extremely angry because I haven’t gotten any better & still don’t have a thoracic surgeon that k is me or what went wrong with me getting a severe Chylothorax."

— Inspire forum post regarding postoperative experience

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Albany, OR·Thoracic Surgery

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Albany, OR·Thoracic Surgery

Albany Cardiothoracic Surgeons (ACTS) is a private hospital & health care group based in Albany, NY, dedicated to cardiothoracic surgery. Key points: - Part of St. Peter’s Health Partners; exclusive cardiac surgery provider at St. Peter’s Hospital. - Location: 4 offices in the U.S. (Albany-area addresses in NY; plus Albany, Georgia listing in their locations). - Size: ~3 employees (very small practice with 2 physicians described as specialists; private group). - Revenue: about $11 million annually. - Web presence: actsurg.com; monthly site visits ~2,260 with strong year-over-year growth. - Contact: main phone numbers include (518) 525-2525 and 1-800-243-7863. - Focus: cardiothoracic surgical services within the capital district of New York.

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