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About

Summary: Mayo Clinic Health System (MCHS) is a nonprofit network of clinics and hospitals serving Iowa, Minnesota, and Wisconsin, including Albert Lea, Minnesota. It combines community-based providers with Mayo Clinic resources to offer high-quality physical and virtual care close to home, including well-child visits, annual flu shots, and specialized services. MCHS operates 17 offices in the U.S. and collaborates with Mayo Clinic. In Albert Lea, MCHS provides local hospital and clinic services as part of the broader Mayo Clinic Health System footprint.

Clinic Type

Urgent Care

Address

404 W. Fountain St., Albert Lea, MN 56007

Phone

General: 507-373-2384; Appointments: 507-668-2121

Email

Opening Hours

Clinic Hours: Mon-Fri 7:00 AM - 5:00 PM; Emergency Department open 24 hours; Express Care Online available

Telehealth

Express Care Online; Virtual care

Emergency Care

Emergency Department (24/7/365)

Services Offered

  • Urgent care
  • express care online
  • emergency medicine
  • virtual care
  • primary care
  • spine care
  • cardiology
  • gastroenterology and hepatology
  • neurosurgery
  • obstetrics and gynecology
  • oncology
  • orthopedic surgery
  • sports medicine
  • same-day care

Insurance & Payment

price transparency, self-pay options

Languages Spoken

FAQs

What are the hours for the clinic?

Clinic Hours: Mon-Fri 7:00 AM - 5:00 PM. Emergency Department is open 24 hours.

Where is the Albert Lea Mayo Clinic Health System located?

404 W. Fountain St., Albert Lea, MN 56007.

What is the contact number for general inquiries?

General: 507-373-2384.

Is there same-day care available?

If you are unable to see your primary care provider and need high-quality health care today, we offer several options where you can receive same-day care.

Awards & Accreditations

  • 5-star CMS overall hospital quality rating
  • A grade for hospital and clinic safety

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 70% (patients rating 9 or 10), 66% (would recommend)
  • MedicalRecords.com: 3.1 / 5 (61)
  • SeniorCare.com: 3.4 / 5
  • HospitalCostCompare (Medicare survey data): 82% (nurses always communicate well), 84% (doctors always communicate well), 88% (informed about recovery) (300 or more)

Patients praise

  • High rating for communication by nurses and doctors (percentage reporting 'always' communicate well is high)
  • Specific providers praised for being knowledgeable, caring, and helpful
  • Favorable experiences with physical therapy and specific departments
  • Positive feedback on the Mayo Clinic Nurse Line
  • Earned a five-star rating from CMS in 2023

Common complaints

  • Long wait times for appointments and phone assistance
  • Dissatisfaction with communication or perceived lack of listening by providers
  • Issues with misdiagnosis or care coordination for specific conditions
  • Concerns regarding the use of non-physician providers in certain roles
  • Frustration with administrative processes such as appointment scheduling

"The only reason I went to ER at all, is that I was shocked to find Urgent Care was by appointment only. Good grief. After reading other reviews, I see I'm not alone in my feelings here."

MedicalRecords.com User Review

"I have tried calling to cancel an appointment and I'm on hold for over 20 minutes. This is ridiculous. They want so many hours notice before an appointment but they don't answer the call."

SeniorCare.com User Review (Sandy Waalkens)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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