Neurological Care - Albuquerque

Patients praise

• Appreciation for providers who are knowledgeable, thorough, and take time to listen to complex patient histories
• Recognition of compassionate, kind, and patient care, particularly for chronic or complex conditions like MS, Parkinson's, and dystonia
• Praise for staff members who are described as friendly and efficient when present
• Reports of positive outcomes where specialists accurately diagnosed conditions after previous difficulties

Common complaints

• Difficulties with administrative tasks such as scheduling appointments, long wait times, and unresponsive phone lines
• Concerns regarding perceived lack of empathy, condescending or rude communication styles from some providers and office staff
• Frustrations with follow-up procedures, billing issues, and difficulty getting medical records or forms signed
• Reports of feeling rushed during appointments or not being listened to regarding specific symptoms