CHRISTUS St. Frances Cabrini Emergency Room
Emergency Medicine • Alexandria, LA • 1 (Cabrini Emergency Room within CHRISTUS St. Frances Cabrini Hospital) locations
About
CHRISTUS St. Frances Cabrini Emergency Room in Alexandria, LA is part of the nonprofit CHRISTUS St. Frances Cabrini Hospital. It offers comprehensive hospital services including emergency care, heart care, cancer treatment, orthopedic surgery, and rehabilitation. The facility is headquartered in Alexandria and operates under CHRISTUS Health. For direct inquiries or ER needs, contact the hospital at one of its listed phone numbers (e.g., 318-487-1122 or 318-448-6917).
Clinic Type
Emergency Medicine
Address
3330 Masonic Drive, Alexandria, LA 71301
Phone
318-487-1122
madisyn.jolly@christushealth.org
Opening Hours
Open 24/7, every day of the year
Services Offered
Technology & Equipment
Insurance & Payment
pricing transparency, billing options
Languages Spoken
Pricing
FAQs
What services are offered at the CHRISTUS St. Frances Cabrini Emergency Room?
Emergency care for all ages, including pediatric emergency care, trauma, and connections to broader CHRISTUS Health services.
What are the emergency hours?
Open 24/7, every day of the year.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, RateMDs, MedicalRecords.com, CareTransparency, and various Medicare/CMS-linked review platforms: Average 3.3 stars across various third-party aggregator sites, with some sources reporting 2 out of 5 stars (Numerous individual user reviews across platforms like Yelp and MapQuest; CMS/HCAHPS data based on hundreds of survey responses)
Patients praise
- High patient satisfaction scores in some formal surveys
- Instances of positive interactions with specific doctors and nursing staff
Common complaints
- Long ER wait times
- Reports of poor nurse communication and staff responsiveness
- Concerns regarding care quality and medical errors
- Allegations of unprofessional conduct or rudeness by staff
- Security concerns for patient belongings
"don't believe the ER wait time of "8 minutes". Came in with chest pains, dizziness, and shortness of breath, 4 hours later still"
— Yelp review"I nearly cut my thumb off, had to wait in the waiting room for at least two hours with my hand wrapped and shirtless"
— MapQuest/Yelp user review"I have received and am still receiving excellent care. I have nothing but high praise for my Doctor's and nurse's."
— MedicalRecords.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHRISTUS St. Frances Cabrini Hospital marks 100th patient treated with Ion robotic system — Jun 10, 2026
- Christus Cabrini unveils new Da Vinci 5 Robotic Surgery System — Nov 20, 2025
- CHRISTUS St. Frances Cabrini Hospital hold NICU anniversary event — Sep 12, 2025
- Dr. Parrish on KALB-TV to Discuss Robotic Surgery System — Mar 18, 2026
- Cabrini Ball honors 45 years of lifesaving neonatal care at CHRISTUS Health | News | klax-tv.com — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Alexandria Emergency Hospital is a privately held emergency care provider based in Alexandria, Louisiana (founded 2019). They offer rapid, concierge-level emergency services with on-site labs and imaging, inpatient admission, and cross-functional clinical care. The organization has multiple US offices (4 total, all in Alexandria, LA) and a presence in the UAE. Contact: info@alexandriaer.com or 318-386-8110. Website: alexandriaer.com.
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