Gastroenterology Services | Rapides Regional Medical Center
Gastroenterology • Alexandria, LA
About
Rapides Regional Medical Center (Alexandria, LA) offers comprehensive gastroenterology-related services as part of a broad hospital system. Highlights include: - A 380-bed hospital with a full spectrum of care, including emergency services (Level II Trauma Center) and specialty centers. - Comprehensive medical services across multiple domains (cardiology, oncology, surgery, pediatrics, women's services) supported by a large clinical team (approximately 450 physicians; 2,000 staff). - Location: downtown Alexandria with four offices in the U.S., including the main campus at 211 Fourth St, Alexandria, LA. - Access to affiliated services and departments that support GI care, though specific gastroenterology procedures or programs are not explicitly listed in the provided material. - Contact and corporate info: Private ownership, HQ in Alexandria, phone +1-318-769-3000; privacy inquiries via privacy@hcahealthcare.com. If you need details on specific gastroenterology services (e.g., endoscopy, colonoscopy, GI consultations, liver disease programs), I can check for the most current offerings or direct you to the GI-related contact at Rapides Regional.
Clinic Type
Gastroenterology
Address
211 Fourth St., Alexandria, Louisiana 71301, US
Phone
(844) 706-8773
charla.ducote@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What conditions does Rapides Regional Gastroenterology diagnose and treat?
The gastroenterology specialists strive to diagnose and treat a variety of GI issues, with a focus on minimizing discomfort and maximizing daily living.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Health US News: Patient Experience Score: 2 out of 5; Overall Satisfaction: 2 out of 5 (Not stated in provided snippet)
- Momentary (CMS HCAHPS-based summary): Overall star rating: 2 out of 5 (505 patient surveys completed)
- MedicalRecords.com: Overall rating: 4.3 (549 reviews)
- Medicare Hospital Compare: 87% of patients rated the hospital 9 or 10 (0–10 scale) (Not stated in provided snippet)
- HospitalCostCompare (HCAHPS metrics): Patients who gave 9 or 10: 69%; definitely recommend: 73% (Sample size: 300 or more (response rate: 29%); exact total not stated)
Patients praise
- Some patients report friendliness and efficient staff during tests and check-in
- Nurses and doctors are sometimes described as listening and explaining well
- A majority of patients rate the hospital highly on 9–10 likelihood scale and would definitely recommend (based on survey metrics)
Common complaints
- Patient satisfaction metrics show low hospital experience scores (around 2 out of 5)
- Discharge information and responsiveness/communication areas appear weaker in survey breakdowns
- Individual gastroenterologist-related reviews include claims of not listening, rude/arrogant behavior, lack of compassion, and refusal to refer for second opinion
"“The absolute worst experience I have ever had at a doctors office… I found his ability to listen to what I was trying to tell him was totally absent.”"
— Vitals.com review excerpt for Dr. Maury K. Morrison (gastroenterology, Alexandria, LA)"“Though I did have to wait a bit for my scheduled test, the employees were friendly and efficient.”"
— MedicalRecords.com review excerpt for Rapides Regional Medical Center"“2 out of 5 Patient Experience Score… 2 out of 5 Overall Satisfaction with the hospital overall.”"
— Health US News hospital page for Rapides Regional Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rapides Regional Medical Center receives award from Healthgrades — Nov 11, 2025
- Rapides Regional Medical Center among top 5 percent of U.S. hospitals for exceptional patient care for second straight year — Apr 14, 2026
- Rapides Regional Medical Center receives award from Healthgrades — Nov 11, 2025
- Rapides Regional Medical Center opens first interventional radiology suite in region — Mar 17, 2026
- Rapides Regional unveils $3 million interventional radiology suite | WNTZ-TV FOX 48 | CenLANow.com — Mar 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Alexandria
John Gosserand, MD is listed among CHRISTUS Health’s affiliated clinicians in the Alexandria, Louisiana area. The page highlights CHRISTUS St. Frances Cabrini as a nonprofit hospital in Alexandria offering services such as heart care, cancer treatment, orthopedic surgery, and rehabilitation, with key leadership and clinical staff listed, but does not provide a detailed biography or specific role for Dr. Gosserand. If you need Dr. Gosserand’s exact specialty, department, or contact information, please specify and I can search for those details.
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