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About

Rapides Regional Medical Center (RRMC) is a private, 380-bed hospital located in downtown Alexandria, Louisiana. The facility offers comprehensive care through its main campus and adjacent units, including Rapides Women’s and Children’s Hospital, Rapides Cancer Center, and Rapides Heart Center, plus the area's largest emergency department with a Level II Trauma Center. RRMC operates four locations in Alexandria and provides access via three urgent care clinics. The system employs about 257 staff and around 450 physicians, with a stated annual revenue around $9.4 million. Contact: +1-318-769-3000. Website: rapidesregional.com.

Clinic Type

Hospital Medicine

Address

Alexandria, Louisiana

Phone

(844) 706-8773

Email

charla.ducote@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Care

Services Offered

  • hospital
  • emergency care
  • cardiology
  • diabetes care
  • gastroenterology
  • neurological care
  • women's health
  • radiation therapy
  • breast cancer screening
  • robot-assisted surgery
  • hybrid OR
  • 3D mammography
  • interventional radiology
  • MyHealthONE patient portal
  • visitor services
  • patient resources
  • billing and financial resources

Technology & Equipment

  • Hybrid OR with heart catheterization lab and radiology suite
  • robot-assisted surgery
  • 3D mammography
  • advanced interventional radiology suite

Team

  • Joan Brunson, Doctor of Medicine — M.D., President of Medical Staff Executive Committee for 2026-27

Insurance & Payment

online registration, financial resources information, pricing transparency CMS file of standard charges, Pay my bill, Pricing transparency CMS required file of standard charges, Make a payment

Languages Spoken

Pricing

  • CMS required file of standard charges (pricing transparency)

FAQs

What services does Rapides Regional Medical Center offer?

A full-service hospital with more than 30 medical specialties, advanced technology, and specialized care including cardiology, orthopedics, women’s care, neurological care, and emergency services.

Awards & Accreditations

  • Rapides Regional ranked among top 5 percent of U.S. hospitals
  • Healthgrades names Rapides Regional Medical Center one of America's 250 Best Hospitals for second year in a row
  • award-winning hospital in Central Louisiana
  • Healthgrades America's 250 Best Hospitals (2 consecutive years)
  • AACVPR Certified Cardiac Rehabilitation
  • Joint Commission Primary Stroke Center

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (505 patient surveys)
  • MedicalRecords.com: 4.3 out of 5 stars (549 reviews)

Patients praise

  • friendly and efficient staff in certain departments
  • kind volunteer assistance
  • professional care in women's and children's services
  • majority of patients willing to recommend the facility

Common complaints

  • long wait times
  • poor staff communication or bedside manner
  • issues with discharge information
  • inadequate care or responsiveness
  • cleanliness concerns

"Though I did have to wait a bit for my scheduled test, the employees were friendly and efficient... The lady who did the ultrasound was polite, efficient and kind. All in all, a great experience."

MedicalRecords.com review by Sarah Clancy

"...my baby girl sat in a wheelchair for over 8 hours, and the doctor that took over had terrible bedside manner, was sarcastic and rude..."

MedicalRecords.com review by Brittney Metrejean

"My dad was admitted to this hospital and it was a nightmare from start and is still there. has been on a stretcher with 2 inch matt for over 48hrs with no..."

Yelp review, updated July 2026

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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