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About

Lehigh Valley Hospital–Cedar Crest is the main campus of Lehigh Valley Health Network (LVHN) located in Allentown, PA. LVHN is a nonprofit health system with 6,470 employees and about $7.7B annual revenue, headquartered in Allentown. The network operates 12 facilities across the United States (and internationally in the description) but the Cedar Crest campus serves as the central Allentown location within LVHN’s 16-county service area in Pennsylvania. For Cedar Crest specifics, LVHN’s Allentown campus at 1200 S Cedar Crest Blvd, Allentown, PA 18103, is the headquarters address listed.

Clinic Type

Surgery

Address

1200 South Cedar Crest Blvd Allentown, PA 18103-6202 United States

Phone

(610) 402-8000

Email

402care@jefferson.edu

Opening Hours

24 hours

Telehealth

Virtual care available (as indicated by chart/virtual care link)

Emergency Care

Yes, Level I trauma center

Services Offered

  • Surgery and surgical services

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Open 24 hours

Awards & Accreditations

  • Magnet® nursing excellence
  • Top 20 in the nation for orthopedic care
  • Top 42 in the nation for pulmonology and lung surgery
  • US News & World Report awards recognition (overall)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BerksConnect/Owldali aggregated review data: 2.9 out of 5 stars (based on 819-844 reviews)
  • Healthgrades/US News & World Report: 69% to 88% recommend rate (varies by source/survey)

Patients praise

  • Compassionate, caring, and professional nursing and medical staff in many departments
  • Appreciation for life-saving interventions and expert surgical care
  • Cleanliness of the facility in certain areas
  • Helpful and professional communication from specific identified providers
  • Strong patient recommendation rates, with some sources reporting upwards of 69% to 88% willingness to recommend

Common complaints

  • Long emergency department wait times and lack of communication
  • Confusing, delayed, or surprise billing practices and aggressive collections
  • Inconsistent care coordination and unclear explanations of treatment plans
  • Unprofessional or dismissive behavior from some individual staff members
  • Inadequate discharge planning and post-care support
  • Facility cleanliness and maintenance concerns in some areas
  • Limited or inconsistent food options for specific dietary needs

"$957 TO WAIT 5 hours in the ER TO BE MISDIAGNOSED … then they add a $144 fee, saying it’s overhead."

BerksConnect Review 24

"Their billing department delays claims … bills come 2-3 years later … quick to send you to collections without even a letter."

BerksConnect Review 5

"The positive reviews for Lehigh Valley Hospital Cedar Crest highlight the exceptional care and compassion provided by the staff. Reviewers praised the professionalism and attentiveness of the nurses and medical team."

Owldali Hospital Summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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