Geriatrics - BJC Healthcare
Geriatrics • Alton, IL • Multiple locations including Alton, Festus, Missouri Baptist Medical Center, Northwest HealthCare, Sunset Hills locations
About
Summary: - BJC HealthCare is a nonprofit health system based in St. Louis, Missouri, now operating as BJC Health System after merging with Saint Luke’s Health System (completed Jan 1, 2024). It includes multiple facilities and services across hospitals and outpatient care. - For geriatrics in the Alton area, the page confirms BJC’s broad hospital and primary/emergency care network but does not list Alton-specific geriatric programs. BJC operates 28+ hospitals and offers patient-centered care, including primary, virtual, and emergency services, with a focus on comprehensive health services across the region. - Key contacts: main phone numbers available, and headquarters in St. Louis. No explicit Alton geriatric program details are provided in the highlights. If you’re seeking geriatrics in Alton within the BJC system, you may want to: - Check BJC’s website search for “geriatrics” or “Alton” locations. - Contact BJC Patient Services or the listed main lines to confirm local geriatric clinics or Saint Luke’s/Barnes-Jewish affiliated geriatric programs in or near Alton.
Clinic Type
Geriatrics
Address
1 Professional Drive, Alton, IL 62002 BJC Medical Group Alton Multispecialists; 1 Professional Drive, Alton, IL 62002 (as listed in highlights)
Phone
618-463-8500
—
Opening Hours
Monday-Friday, 8 a.m. to 5 p.m. for phone inquiries; urgent issues call 911
Emergency Care
If you have an urgent medical issue, please call 911.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: positive
- Various hospital quality and patient experience report cards (e.g., U.S. News, Healthgrades, Illinois Hospital Report Card): Patients frequently report a high willingness to recommend the hospital (often cited around 75-88%) (342 total survey responses referenced in specific data snapshots)
Patients praise
- Generally high patient experience ratings, frequently exceeding national and state averages
- Recognition for compassionate and responsive care, including an Outstanding Patient Experience Award
- Helpful and friendly staff noted in hospital settings
- Focus on supportive and engaging environments in rehabilitation settings
Common complaints
- Issues with billing processes and insurance coding errors
- Reports of unprofessional, rude, or unaccommodating staff communication
- Frustration regarding physician turnover and appointment cancellations
"Great staff, very helpful and friendly staff. Leadership is WONDERFUL. Patient load not overwhelming. Surgeons are mostly easy to work with."
— Vivian Health user review"High turnover, ineptitude with billing. ... They just want your money, so they code a routine yearly checkup as something with a diagnosis so that they can bill you - and then are rude about fixing it."
— LocalityBiz user review regarding a BJC medical practice in AltonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More geriatrics clinics in Alton
Northwestern Medicine is a Chicago-area healthcare system affiliated with Northwestern University, featuring research hospitals, acute care facilities, and academic centers. Its flagship is Northwestern Memorial Hospital, and it operates about 10 hospitals, physician offices, and a network of urgent care centers. The system collaborates with nearby Lurie Children’s Hospital and the Ryan abilityLab (though not operated by Northwestern Medicine). The organization emphasizes specialties across healthcare, including geriatrics, oncology, orthopaedics, cardiology, pediatrics, neurosciences, and women’s health, with extensive medical services, treatments, and research discoveries. For specific geriatrics questions in Alton, IL, no direct Alton location is listed in the provided details; the nearest listed sites include addresses in Winfield, Lake Forest, McHenry, Huntley, and Wheaton, IL.
Southern Illinois Healthcare (SIH) is a nonprofit health system based in Carbondale, Illinois, serving southern Illinois with 4 hospitals, a comprehensive cancer center, Level II Trauma Center, and 30+ outpatient/specialty practices. It is the region’s largest private employer and provides substantial charity and community benefits. SIH is known for quality outcomes in cardiac, stroke, bariatric, and cancer care, and collaborates with Prairie Heart Institute, SIU School of Medicine, Siteman Cancer Network, and the BJC Collaborative. They list current open positions and operate seven offices across Illinois, including locations in Carbondale, Murphysboro, and Herrin. If you’re seeking geriatrics-related opportunities or services specifically in Alton, SIH’s local footprint appears centered in southern Illinois (Carbondale area) with no Alton-specific location listed in the provided data.
Comparing your options?
See other geriatrics clinics in Alton, or search the full directory by insurance, ratings, and more.

