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Summary: - BJC HealthCare is a nonprofit health system based in St. Louis, Missouri, now operating as BJC Health System after merging with Saint Luke’s Health System (completed Jan 1, 2024). It includes multiple facilities and services across hospitals and outpatient care. - For geriatrics in the Alton area, the page confirms BJC’s broad hospital and primary/emergency care network but does not list Alton-specific geriatric programs. BJC operates 28+ hospitals and offers patient-centered care, including primary, virtual, and emergency services, with a focus on comprehensive health services across the region. - Key contacts: main phone numbers available, and headquarters in St. Louis. No explicit Alton geriatric program details are provided in the highlights. If you’re seeking geriatrics in Alton within the BJC system, you may want to: - Check BJC’s website search for “geriatrics” or “Alton” locations. - Contact BJC Patient Services or the listed main lines to confirm local geriatric clinics or Saint Luke’s/Barnes-Jewish affiliated geriatric programs in or near Alton.

Clinic Type

Geriatrics

Address

1 Professional Drive, Alton, IL 62002 BJC Medical Group Alton Multispecialists; 1 Professional Drive, Alton, IL 62002 (as listed in highlights)

Phone

618-463-8500

Email

Opening Hours

Monday-Friday, 8 a.m. to 5 p.m. for phone inquiries; urgent issues call 911

Emergency Care

If you have an urgent medical issue, please call 911.

Services Offered

  • Geriatrics
  • Geriatric medicine
  • Long-term care and rehabilitation
  • Specialized mental health care
  • Inpatient and outpatient services
  • Alzheimer’s collaboration with WashU Medicine
  • Menopause and osteoporosis management
  • Senior behavioral health
  • Aging health promotion and disease prevention

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Various hospital quality and patient experience report cards (e.g., U.S. News, Healthgrades, Illinois Hospital Report Card): Patients frequently report a high willingness to recommend the hospital (often cited around 75-88%) (342 total survey responses referenced in specific data snapshots)

Patients praise

  • Generally high patient experience ratings, frequently exceeding national and state averages
  • Recognition for compassionate and responsive care, including an Outstanding Patient Experience Award
  • Helpful and friendly staff noted in hospital settings
  • Focus on supportive and engaging environments in rehabilitation settings

Common complaints

  • Issues with billing processes and insurance coding errors
  • Reports of unprofessional, rude, or unaccommodating staff communication
  • Frustration regarding physician turnover and appointment cancellations

"Great staff, very helpful and friendly staff. Leadership is WONDERFUL. Patient load not overwhelming. Surgeons are mostly easy to work with."

Vivian Health user review

"High turnover, ineptitude with billing. ... They just want your money, so they code a routine yearly checkup as something with a diagnosis so that they can bill you - and then are rude about fixing it."

LocalityBiz user review regarding a BJC medical practice in Alton

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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