Altoona Behavioral Health - Primary Health Network
Behavioral Health • Altoona, PA
Clinic Type
Behavioral Health
Address
620 Howard Ave. Altoona, PA 16601
Phone
814-942-5000
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Opening Hours
Monday 7:45 am - 5:00 pm; Tuesday 7:45 am - 7:00 pm; Wednesday 7:45 am - 5:00 pm; Thursday 7:45 am - 5:00 pm; Friday 7:45 am - 5:00 pm
Website
https://www.primary-health.net/locations/altoona-behavioral-health-2/altoona-behavioral-health/
Telehealth
Yes (telepsychiatry)
Emergency Care
If you feel that you are experiencing a medical emergency, call 911 or go to the nearest emergency room. For a behavioral health emergency, call 911 or contact the National Suicide Prevention Lifeline by dialing 988.
Services Offered
Team
Insurance & Payment
Primary Health Network participates in most insurance plans including, but not limited to, Medicare, Medicaid, and CHIP.
Sliding scale
Languages Spoken
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FAQs
What are the hours of operation?
Monday to Friday 7:45 am - 5:00 pm; Tuesday until 7:00 pm; closed weekends.
Do you offer a sliding fee scale?
Yes, we offer a sliding fee discount to all income-eligible underinsured or uninsured patients.
What insurances are accepted?
Primary Health Network participates in most insurance plans including Medicare, Medicaid, and CHIP.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- uscompanies.net: 1/5 (based on 5 reviews) (5 reviews mentioned on third-party aggregator site)
Patients praise
- Kind and caring staff
- Supportive and helpful environment
- Accessible, convenient, and affordable services
Common complaints
- Reports of poor staff communication and tone
- Concerns regarding medication management and appointment reliability
- Frustration with administrative processes affecting care access
"Kind and caring staff! You can tell they truly care about their patients and want you to succeed!"
— Primary Health Network website testimonial"The nurse I have treated me like a drug addict when I tried to get my medication a day early... the doctor cancelled my app. for tomorrow, the second time he did it this week."
— Third-party business review site (uscompanies.net)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UPMC Altoona Opens Emergency Department Behavioral Health Pod — Jul 11, 2025
- Bedford Behavioral Health | CHN - The Caring Healthcare Network — May 28, 2026
- Hospital opens behavioral health pod | News, Sports, Jobs - Altoona Mirror — Jul 12, 2025
- Nulton Diagnostic and Treatment Center Altoona - Recovery.com — Aug 27, 2025
- Pa. drug and alcohol secretary touts new mental health pod at UPMC Altoona ER — Apr 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Altoona
UPMC Altoona (Altoona Regional Health System) is a nonprofit health system based in Altoona, PA, serving Blair County and surrounding areas. It operates two acute-care campuses (Altoona Hospital and Bon Secours Hospital) with a combined 497 licensed beds and more than 200 years of healthcare experience across 20+ Central Pennsylvania counties. The system employs about 136 staff and features a wide range of services through its network of physicians, caregivers, and affiliates. Current open positions include roles in primary care, cardiology, trauma/general surgery, and call center nursing. Key contact: info@altoonaregional.org or 814-889-2011.
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