Family Health - Primary Care - Altus Medical Group - Tricare
Family Medicine • Altus, OK
Clinic Type
Family Medicine
Address
301 N. 1st St., Building 46 Altus Air Force Base, OK 73523
Phone
580-481-7082
dha.ncr.j-9.mbx.intransition@health.mil
Opening Hours
Monday-Friday 7:30 a.m. to 4:30 p.m. (Altus Air Force Base hours; check MTF Closures for specific dates)
Emergency Care
The 97th Medical Group doesn’t provide emergency or inpatient services. In an emergency, call 911 or go to the nearest emergency room.
Services Offered
Technology & Equipment
Insurance & Payment
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MHS GENESIS Patient Portal (for renewals), Appointment Line (phone)
Languages Spoken
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FAQs
What services does the Family Health Clinic provide?
Comprehensive primary care for TRICARE Prime beneficiaries, preventive care, screening, treatment for acute and chronic conditions.
What are the Family Health Clinic's hours?
Monday-Friday 7:30 a.m. to 4:30 p.m.
What is the contact number for appointments?
Appointment Line: 580-481-5235
What should I do for urgent medical issues after hours?
Contact the MHS Nurse Advice Line at 800-874-2273, Option 1, or visit a TRICARE-approved Urgent Care Center off base with the line's recommendation.
How can I access non-urgent care or portal messaging?
Use the MHS GENESIS Patient Portal for non-acute needs; messages are reviewed within three business days.
Is there an on-base emergency service at Altus Family Health Clinic?
The 97th Medical Group does not provide emergency or inpatient services; use 911 or nearest ER in emergencies.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Defense Health Network (DHN) Central rankings: Ranked among the best of the best (Family Practice Medicine Clinic)
Patients praise
- Ranked among the best of the best in Defense Health Network Central clinics (June 2026)
- Staff reported a kind, positive atmosphere with strong teamwork
Common complaints
- Disorganized workflow for staff due to shared clinic space
"The prevailing atmosphere exudes kindness and positivity, a sentiment that resonates with our patients, resulting in an enhanced overall experience for them."
— Indeed employee reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Altus Medical Group and Dr. Andrew Cannestra Call for Smarter Surgical Decisions | isStories — Dec 3, 2025
- BAMC clinics currently enrolling TRICARE Prime members | Article | The United States Army — Aug 5, 2025
- BAMC clinics currently enrolling TRICARE Prime members > Joint Base San Antonio > News — Aug 6, 2025
- Walter’s Way: Transforming Primary Care > Walter Reed National Military Medical Center > Articles — Dec 29, 2025
- Dr. Richard A. Prisuta, DO - Benton, PA - Family Medicine - Book an Appointment — Jun 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Altus
Summary: Jackson County Memorial Hospital (JCMH) is a nonprofit, The Joint Commission–accredited hospital in Altus, Oklahoma. Founded in 1949, it operates as a 49-licensed-bed facility and is the second-largest employer in Jackson County. JCMH provides diverse clinical services through multiple clinics, including medical, orthopedic, pediatric, family care, general surgery, women’s services, home care, and rehabilitation. The organization is governed by a nine-member Board of Trustees and operates five offices nationwide (all in Oklahoma), with HQ at 1200 East Pecan, Altus. Website: jcmh.com; main contact: 580-379-5000.
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