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Northwest Texas Healthcare System is a 495-bed academic teaching hospital in Amarillo, Texas, offering comprehensive care including heart, emergency, stroke, and pediatric services. It serves as the Lead Trauma Facility for the Texas Panhandle's top 26 counties and operates Northwest Emergency at Town Square to extend trauma care. The facility is privately held, with headquarters in Amarillo, and lists multiple job openings. Main contact: 806-354-1000. If your goal is to find an endocrinologist or endocrinology services, this site emphasizes broad hospital services and trauma care; for specialty endocrinology, you may need to use the site’s physician directory or contact the hospital directly to locate an endocrinologist or request a referral.

Clinic Type

Endocrinology

Address

1215 South Coulter Street, Suite 405, Amarillo, TX 79106

Phone

806-358-8437

Email

NWTHSCivilRights@nwths.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Call 911 or go to the ER if you are experiencing a medical emergency such as chest pain, shortness of breath, or other life threatening conditions.

Services Offered

  • Endocrinology

Team

  • Kenneth Brantley, Endocrinology — MD
  • William C Biggs, Endocrinology — MD
  • Susan Wingo, Endocrinology — MD
  • Harold V Werner, Endocrinology — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News - Dr. William C. Biggs: 4/5 (10)
  • US News - Dr. Kenny M. Brantley: 4/5 (27)
  • US News - Dr. Stephen J. Usala: 5/5 (147)
  • US News - Dr. Susan T. Wingo: 2/5 (63)
  • Healthgrades - Dr. Debora Carrizo: 3.67/5

Patients praise

  • Friendly nursing and medical staff reported in some cases
  • Some providers described as knowledgeable and thorough
  • Facility reported as generally clean

Common complaints

  • Difficulties with billing and payment systems
  • Long wait times at the hospital and doctor's offices
  • Reports of poor bedside manner or communication by some providers
  • Concerns regarding the management of specific endocrine or autoimmune conditions

"He was treating her after Graves disease, and he insisted on keeping her in a hypothyroid state. She was absolutely miserable... We barely made it to a new doctor."

Healthgrades patient review for Dr. William Biggs

"This place is incompetent when it comes to billing. I paid them twice already for the same services. I continue to receive billing notices and phone calls."

Amarillo-Texas.uscompanies.net review for Northwest Texas Healthcare System

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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