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Audiology in American Fork, UT - ProviderMatch

Audiology • American Fork, UT

About

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Clinic Type

Audiology

Address

98 North 1100 East, Suite 203, American Fork, UT 84003

Phone

911

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.intermountainhealth.org/specialty/Audiology/near/American%20Fork%2C%20UT?page=1

Services Offered

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Team

Dana Waugh — AUD (Audiologist)
Jeffrey P. Rice — AUD (Audiologist)
Kaitlynn N. Urano — AUD (Audiologist)
Kelsey E. Woolsey — AUD (Audiologist)
Erin C Carmichael — AUD (Audiologist)
Taylor Enochson — AUD (Audiologist)
Bailee M Goddard-Hymas — AUD (Audiologist)
Felicia E. Herlevi — AUD (Audiologist)
Pamella Black — AUD (Audiologist)
Clarissa Story — AUD (Audiologist)

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

Intermountain Health (Jared C. Bumgardner, AUD): 5.0/5.0 (75 ratings, 26 reviews)
Timpanogos Hearing & Balance (Birdeye): 4.9/5.0 (576 reviews)
Intermountain Health (Kaitlynn N. Urano, AUD): 5.0/5.0 (67 ratings, 21 reviews)

Patients praise

Professional, knowledgeable, and caring providers
Excellent communication and listening skills
Welcoming, helpful, and accommodating staff
High patient satisfaction with hearing improvement and service quality

Common complaints

Perceived as sales-focused or pressuring rather than patient-centered in some instances
Confusion or frustration regarding insurance coverage and out-of-pocket costs

"Dr Bumgardner always seems to never be rushed and takes time to listen and be helpful."

— Intermountain Health Patient Review

"From the start, the appointment felt more like a sales pitch than a genuine medical consultation. It was a much different tone from when I called in."

— Trustindex.io Review of Timpanogos Hearing & Tinnitus

"She really listened and asked good questions. She explained things clearly and she gave great recommendations for what would work best for me."

— Intermountain Health Patient Review (Kaitlynn N. Urano)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Local business provides hearing care in Brazil - American Fork Citizen — Nov 20, 2025
Dana L. Waugh, AU - Audiologist in Provo, UT — May 14, 2026
Local business provides hearing care in Brazil - Lehi Free Press — Nov 20, 2025
Mary L. Horn | University of Utah Health — Feb 2, 2026
Dr. Laurel Brewer, AuD - Audiologist in Ogden, UT | Healthgrades — Oct 9, 2025

Information sourced from the clinic's website as of July 11, 2026.

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