American Fork Family Clinic - Wasatch Behavioral Health
Behavioral Health • American Fork, UT • Since 1967
About
Wasatch Behavioral Health (WBH) is a government-run, public comprehensive mental health and substance use provider serving Utah County and Wasatch County since 1967. It offers a full range of outpatient behavioral health services for all ages, including individual and group therapy, medication management, nursing, case management, psychological testing, school-based services, and crisis services. WBH operates across three offices in Utah (including Provo and Heber City) with crisis support via the Utah State CrisisLine at 1-800-273-TALK (8255). Contact: 1-385-268-5000; email: facebook@wasatch.org. Aliases: Wasatch Behavioral Health, Wasatch Mental Health.
Clinic Type
Behavioral Health
Address
578 E 300 S, American Fork, UT 84003
Phone
(801) 763-5010
stride-referrals@wasatch.org
Opening Hours
Monday 8:00AM - 7:00PM; Tuesday 8:00AM - 7:00PM; Wednesday 8:00AM - 7:00PM; Thursday 8:00AM - 7:00PM; Friday 8:00AM - 5:00PM
Telehealth
Not explicitly stated on page
Services Offered
Insurance & Payment
Medicaid enrollees may obtain hard copies of the Medicaid Handbook – Notice of Privacy Practices & other forms without charge.
Medicaid
Languages Spoken
FAQs
Getting Started in Services
Please call our clinic at (801) 763-5010 and ask for a new client intake appointment. Plan for 2 hours for the first intake appointment. Children need to be accompanied by their legal guardian.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated review sites (e.g., Rehab.com, AddictionHelplineAmerica.com): Approximately 3.5 out of 5 stars (Reported across various platforms with totals ranging from ~29 to 33 reviews)
- TrustReviewers.com: 4.4 out of 5 stars (Based on 7 reviews)
Patients praise
- Helpful and competent therapists
- Valuable resources and treatment options, particularly for those on Medicaid or with limited funds
- Appreciation for specific staff members who go out of their way to help
- Positive impact on mental health and quality of life for some patients
Common complaints
- Difficulties scheduling appointments, particularly for new patients
- Communication challenges, including long wait times on the phone and unresponsive staff
- Dissatisfaction with the help provided by some services
- General descriptions of service as merely adequate or meh
"This place was amazing! The therapist we were assigned to work with my child was so in tune with her needs... Great people to work with."
— Review on TrustReviewers.com"However, the procedure for getting a first time prescriber appointment is shocking and absurd. You have to start calling at 7:30 AM on the day you'd like to be seen, there's a big chance your call will not even be answered..."
— Review on LocalityBiz.com (regarding Wasatch Behavioral Health processes)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wasatch Behavioral Health serves the growing needs of the Utah County community - Lehi Free Press — Jul 18, 2025
- Kohlyn Bunn — Jun 19, 2026
- Strength-focused support helps disabled adults thrive in Utah County - American Fork Citizen — Jan 8, 2026
- Melena Stevens — Jul 1, 2026
- Nathaniel Smithson, APRN, PMHNP-BC, Nurse Practitioner | American Fork, UT | WebMD — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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