Ames - PHC Iowa - Primary Health Care
Family Medicine • Ames, IA • Since 1981
About
Summary: PHC Iowa (Primary Health Care, Inc.) is a nonprofit health organization based in Des Moines, Iowa, providing medical, dental, and behavioral health services, with a focus on vulnerable and under-resourced communities in central Iowa. It operates multiple locations in the state (including Ames) and offers telehealth, homeless support services, and an HIV prevention/care program called The Project at PHC. Key facts: founded 1981, 420 employees, private nonprofit, 10 U.S. offices (Ames among them), contact: info@phcinc.net or 1-515-248-1888. For Ames-specific services or appointments, contact the Ames location at 3510 Lincoln Way, Ames, IA 50014.
Clinic Type
Family Medicine
Address
3510 Lincoln Way, Ames, IA 50014
Phone
515-232-0628
humanresources@phcinc.net
Opening Hours
Mon–Fri: 8:00 AM – 5:00 PM; Sat–Sun: Closed
Services Offered
Insurance & Payment
Sliding fee scale available for patients without coverage
Sliding scale, Insurance, Cash, Credit/Debit (implied by private insurance)
Languages Spoken
—
Pricing
FAQs
What are the clinic hours?
Mon–Fri: 8:00 AM – 5:00 PM; Sat–Sun: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated review sites (e.g., Rehab.com, Medicals-Health.com, Google Maps): approximately 2.8 - 2.9 out of 5 stars (76-77 reviews reported on aggregated platforms)
Patients praise
- positive experiences with specific doctors and medical providers noted as thorough and professional
- helpful, polite, and responsive front-desk/reception staff for some patients
- accessibility for families, including emergency dental care and sliding scale fee options for those without insurance or in-between coverage
- bilingual staff and willingness to accommodate patients with traffic issues or urgent needs
Common complaints
- reports of perceived lack of compassion and disinterest from some medical staff
- complaints regarding rude or disrespectful behavior from support/nursing staff
- frustrations with appointment scheduling and administrative processes
"worst ongoing experience Ive had yet, met 2 nice drs or maybe 3 then was scheduled for my main appointment and was given no help and more concerning to me was i was DEFINITELY shown no compassion by Emily Sinnwell."
— Patient review on Medicals-Health.com"I have been here multiple times with all of my children of various ages and never had a problem, they're always helpful, up front, and courteous... We actually only found them because they were the only dentist office that would even be willing to help me the day after a holiday."
— Patient review on Rehab.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pharmacy - PHC Iowa — Oct 6, 2025
- Community Care Hub at PHC | Extra Support Beyon the Clinic — Jan 7, 2026
- Ames Pharmacy Pick-up Changing December 19, 2025 - PHC Iowa — Nov 24, 2025
- Back to School and Up to Date: August Is National Immunization Awareness Month - PHC Iowa — Aug 1, 2025
- Suicide Prevention Month: Talk to Your PHC Provider — Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Ames
McFarland Clinic is a private, physician-owned multi-specialty medical group based in Ames, Iowa, serving central Iowa with 27 offices nationwide (all in the United States). Founded in 1946, it operates more than 200 providers and 1,000 staff across 11 Iowa communities, with a large presence in Ames. The clinic offers a broad range of specialties including family medicine, internal medicine, pediatrics, obstetrics/gynecology, and many surgical and medical services. The East Office in Ames (Family Medicine) is part of McFarland Clinic’s Ames network and is staffed by providers in the Family Medicine department. The organization emphasizes physician ownership and a wide array of primary care and specialty services, supported by a large multi-location footprint and extensive patient visits annually. For career opportunities, visit the Careers page. Contact: 844-643-4394.
Comparing your options?
See other family medicine clinics in Ames, or search the full directory by insurance, ratings, and more.