Mental & Behavioral Health Care | Ames, IA
Mental Health Care • Ames, IA
Clinic Type
Mental Health Care
Address
—
Phone
515-239-2011
yourhealth.medicalrecords@mgmc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Crisis assessment in the Emergency Department for patients experiencing acute mental health symptoms
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Okerberg & Associates): 4.7/5 (14 reviews)
- Tebra (Lorraine Chidester, APRN): 4.9/5 (165 reviews)
- Recovery.com (UnityPoint Health - Eyerly Ball): 3.4/5 (39 reviews)
- Healthgrades (Dr. Jack Dodd, MD): 2.6/5 (5 reviews)
- Beaming Health (Central Iowa Psychological Services): 2.2/5 (5 reviews)
- Health.lilybrose.com (Ames Psychological Wellness Center): 5.0/5 (3 reviews)
- Rehab.com (Mary Greeley Medical Center): 3.1/5 (240 reviews)
Patients praise
- Empathetic and compassionate therapy/counseling providers
- Effective medication management and mental health stabilization for many patients
- Supportive and comfortable office environments
- High patient recommendation rates for specific providers
Common complaints
- Communication issues with administrative/reception staff
- Dissatisfaction with brief consultation times with some psychiatrists
- Concerns regarding accuracy of medical records and documentation
- Reports of unprofessional behavior from specific providers
- Scheduling and medication management issues
"Always will recommend this clinic... They helped me through my mental breakdown and now I’m mentally stable and have my meds managed well. They are all so compassionate and they listen to you."
— Tebra (Review for Lorraine Chidester, APRN)"Despite arriving with clear evidence of head trauma and seizure activity, my charting contains inaccurate, contradictory statements... Transparency, accountability, and professionalism should be the baseline in healthcare, not the exception."
— Rehab.com (Review for Mary Greeley Medical Center)"The actual therapists I worked with at CIPS were excellent. The office not so much. They consistently failed to call me back..."
— Beaming Health (Review for Central Iowa Psychological Services)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jody L. Kapustka, NP - Nurse Practitioner in Ames, IA — May 14, 2026
- LMHC Tricia Simmons — Jun 26, 2026
- Kinsey Hauser, T-LMHC | Daybreak Counseling Inc. — Feb 19, 2026
- YSS of Story County (Ames, IA) 2026 | RehabHive — Oct 27, 2025
- Iowa Behavioral Health Workforce Report for April 2026 (Apr 6–12) | 44 Registered Providers — Apr 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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