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About

Summary: PHC Iowa (Primary Health Care, Inc.) operates as a nonprofit health care provider offering medical, dental, and behavioral health services, with a focus on vulnerable and under-resourced communities in central Iowa. The organization provides telehealth options and houses The Project at PHC, an HIV prevention, care, and treatment program, plus a homeless support services team. Headquartered in Des Moines, PHC has 10 U.S. offices (including Ames) and serves 28 countries overall, employing about 420 people. In Ames, PHC offers local access to its clinic network and a range of roles such as medical, behavioral health, and administrative positions. Contact for Ames location or services: Ames clinic address at 3510 Lincoln Way, Ames, IA 50014.

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Clinic Type

Primary Care

Address

3510 Lincoln Way, Ames, IA 50014

Phone

515-232-0628

Email

humanresources@phcinc.net

Opening Hours

Mon–Fri: 8:00 AM – 5:00 PM; Sat–Sun: Closed

Website

https://phciowa.org/locations/ames/

Services Offered

  • Medical Care
  • Dental Services
  • Mental health therapy
  • Care coordination
  • Prenatal care
  • Opioid use disorder treatment
  • Pharmacy services
  • Pediatrics
  • Family medicine?
  • Midwifery services
  • Maternal and Child Health
  • Public health services

Technology & Equipment

  • CyRide accessibility
  • Onsite parking
  • Electronic health records (implied via PHC systems)

Team

  • PHC Ames Clinic — Location

Insurance & Payment

  • Medicaid
  • Medicare
  • most private insurance

Sliding fee scale available for patients without coverage

Languages Spoken

—

FAQs

What are the hours for patients?

Mon–Fri: 8:00 AM – 5:00 PM; Sat–Sun: Closed

Social Media

TiktokYoutubeFacebookLinkedinInstagram

Photos

Ames - PHC Iowa - Primary Health Care — Primary Care clinic in Ames, IA — photo 1Ames - PHC Iowa - Primary Health Care — Primary Care clinic in Ames, IA — photo 2Ames - PHC Iowa - Primary Health Care — Primary Care clinic in Ames, IA — photo 3Ames - PHC Iowa - Primary Health Care — Primary Care clinic in Ames, IA — photo 4Ames - PHC Iowa - Primary Health Care — Primary Care clinic in Ames, IA — photo 5Ames - PHC Iowa - Primary Health Care — Primary Care clinic in Ames, IA — photo 6Ames - PHC Iowa - Primary Health Care — Primary Care clinic in Ames, IA — photo 7Ames - PHC Iowa - Primary Health Care — Primary Care clinic in Ames, IA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • medicals-health.com: 2.9/5 (5 reviews mentioned)
  • rehab.com: 2.81/5 (77 reviews mentioned)

Patients praise

  • Some providers described as nice, thorough, and professional
  • Appreciation for accessible and helpful staff for families with children
  • Positive experiences with emergency dental care access
  • Helpfulness for patients needing low-cost or insurance-based support

Common complaints

  • Difficulties with prescription refills and communication
  • Reports of unprofessional or rude staff behavior toward patients and children
  • Concerns regarding bedside manner and lack of compassion from some providers

"Dr Swinton is extremely nice and thorough. It's hard to find any Drs these days that take you seriously and address your concerns."

— Yelp via MapQuest

"...met 2 nice drs or maybe 3 then was scheduled for my main appointment and was given no help and more concerning to me was i was DEFINITELY shown no compassion..."

— medicals-health.com

"...they were the only dentist office that would even be willing to help me the day after a holiday when my son had been an immense pain all weekend, and they were so wonderful to work with that we changed them to be our main one."

— rehab.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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