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About

Beth Israel Lahey Health (BILH) is a nonprofit health system formed in 2019 by the Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It is the largest health system in Massachusetts by hospital count, with multiple locations in Massachusetts and New Hampshire. The system includes primary care, hospitals, urgent care, elder and community care, behavioral health, research and education, and affiliated services. Key facts: - Headquarters: Cambridge, MA - Areas served: Massachusetts and New Hampshire - Key person: Kevin Tabb, MD (CEO) - Annual revenue: around $4.5 billion; employees ~2,951 (as of recent data) - Notable for: networked primary care practices within the BILH system, including primary care locations and affiliated medical centers Note: The provided page emphasizes the broader BILH system rather than a specific Amesbury location. If you’re seeking details for Beth Israel Lahey Health Primary Care – Amesbury Family Medicine in Amesbury, MA, this page does not list a practice in Amesbury; you may want to search for “Amesbury Family Medicine” under BILH or check the BILH primary care directory for the exact address, clinicians, hours, and contact information.

Clinic Type

Digestive Care

Address

Amesbury, MA

Phone

978-388-1400

Email

Rafael.hernandez@bilh.org

Opening Hours

Sunday Closed; Monday–Friday 8:00 am – 5:00 pm; Saturday Closed

Services Offered

  • Primary care
  • Annual check-ups
  • High cholesterol management? (implied under services)
  • Diabetes & Endocrinology
  • Digestive Care
  • Heart & Vascular
  • Gynecology
  • Lung & Respiratory Care
  • Mental & Behavioral Health
  • Neurology & Neurosurgery
  • Orthopedics
  • Radiology & Imaging
  • Surgery
  • Urology

Insurance & Payment

Pay Bill Online via MyChart BILH User Pay, Pay your bill via Athenahealth portal for services prior to Oct 25, 2024? (see note)

Languages Spoken

FAQs

What services are provided at the Amesbury Primary Care clinic?

Comprehensive primary care services across the lifecycle, with a team-based approach including GI infections, respiratory infections, diabetes & endocrinology, digestive care, heart & vascular, gynecology, lung & respiratory care, mental & behavioral health, neurology & neurosurgery, orthopedics, radiology & imaging, and surgery.

Awards & Accreditations

  • WE CARE award (Beth Israel Lahey Health Primary Care)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (LAHEY AMESBURY): Not provided in search snippet (11 reviews)
  • BestProsInTown (Beth Israel Lahey Health Primary Care - Amesbury Family Medicine): Not provided in search snippet (8 reviews)
  • Vitals (Lahey Health Primary Care Amesbury): Provider ratings shown (e.g., 2.9, 2.8) (Be first to leave a review (no review count shown))

Patients praise

  • Friendly, attentive staff and compassionate care
  • Providers listen carefully and are thorough
  • Helpful/efficient office experience and accessibility for appointments
  • Some reviews praise specific clinicians (e.g., Dr. Lopes, NP Andi McKenna)

Common complaints

  • Rude or unprofessional interactions and perceived lack of respect
  • Complaints about diagnostic/care quality or not treating appropriately
  • Scheduling difficulties / rushed visits / wait times
  • Patient privacy concerns and perceived unclean conditions (in a related provider review)

""Pcp refused to treat me, diagnosed me with stuff I've never had, made some uncomfortable comments about an assault I've experienced, and was incredibly rude""

localitybiz.com review snippet (Beth Israel Lahey Health Primary Care - Amesbury Family Medicine)

""I have finally found a doctors office that I feel comfortable in... she is beyond sweet, she listens""

localitybiz.com review snippet (Beth Israel Lahey Health Primary Care - Amesbury Family Medicine)

""Terrible, unprofessional overall.""

Yelp listing snippet for LAHEY AMESBURY

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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