Beth Israel Lahey Health Primary Care – Amesbury Family Medicine
Digestive Care • Amesbury, MA • Since 2019
About
Beth Israel Lahey Health (BILH) is a nonprofit health system formed in 2019 by the Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It is the largest health system in Massachusetts by hospital count, with multiple locations in Massachusetts and New Hampshire. The system includes primary care, hospitals, urgent care, elder and community care, behavioral health, research and education, and affiliated services. Key facts: - Headquarters: Cambridge, MA - Areas served: Massachusetts and New Hampshire - Key person: Kevin Tabb, MD (CEO) - Annual revenue: around $4.5 billion; employees ~2,951 (as of recent data) - Notable for: networked primary care practices within the BILH system, including primary care locations and affiliated medical centers Note: The provided page emphasizes the broader BILH system rather than a specific Amesbury location. If you’re seeking details for Beth Israel Lahey Health Primary Care – Amesbury Family Medicine in Amesbury, MA, this page does not list a practice in Amesbury; you may want to search for “Amesbury Family Medicine” under BILH or check the BILH primary care directory for the exact address, clinicians, hours, and contact information.
Clinic Type
Digestive Care
Address
Amesbury, MA
Phone
978-388-1400
Rafael.hernandez@bilh.org
Opening Hours
Sunday Closed; Monday–Friday 8:00 am – 5:00 pm; Saturday Closed
Services Offered
Insurance & Payment
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Pay Bill Online via MyChart BILH User Pay, Pay your bill via Athenahealth portal for services prior to Oct 25, 2024? (see note)
Languages Spoken
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FAQs
What services are provided at the Amesbury Primary Care clinic?
Comprehensive primary care services across the lifecycle, with a team-based approach including GI infections, respiratory infections, diabetes & endocrinology, digestive care, heart & vascular, gynecology, lung & respiratory care, mental & behavioral health, neurology & neurosurgery, orthopedics, radiology & imaging, and surgery.
Awards & Accreditations
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (LAHEY AMESBURY): Not provided in search snippet (11 reviews)
- BestProsInTown (Beth Israel Lahey Health Primary Care - Amesbury Family Medicine): Not provided in search snippet (8 reviews)
- Vitals (Lahey Health Primary Care Amesbury): Provider ratings shown (e.g., 2.9, 2.8) (Be first to leave a review (no review count shown))
Patients praise
- Friendly, attentive staff and compassionate care
- Providers listen carefully and are thorough
- Helpful/efficient office experience and accessibility for appointments
- Some reviews praise specific clinicians (e.g., Dr. Lopes, NP Andi McKenna)
Common complaints
- Rude or unprofessional interactions and perceived lack of respect
- Complaints about diagnostic/care quality or not treating appropriately
- Scheduling difficulties / rushed visits / wait times
- Patient privacy concerns and perceived unclean conditions (in a related provider review)
""Pcp refused to treat me, diagnosed me with stuff I've never had, made some uncomfortable comments about an assault I've experienced, and was incredibly rude""
— localitybiz.com review snippet (Beth Israel Lahey Health Primary Care - Amesbury Family Medicine)""I have finally found a doctors office that I feel comfortable in... she is beyond sweet, she listens""
— localitybiz.com review snippet (Beth Israel Lahey Health Primary Care - Amesbury Family Medicine)""Terrible, unprofessional overall.""
— Yelp listing snippet for LAHEY AMESBURYSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Debra Wong, NP - Nurse Practitioner in South Hamilton, MA — May 14, 2026
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
- Elizabeth Baldino – Stoneham, MA | Family Nurse Practitioner — Feb 10, 2026
- Blue Cross Medicare Advantage change hits Beth Israel patients — Oct 3, 2025
- Dr. Jessica R Schoonmaker, MD - Newburyport, MA - Internal Medicine — May 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More digestive care clinics in Amesbury
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Digestive Care at Anna Jaques Hospital (Newburyport) focuses on GI services for the Merrimack Valley area, including Amesbury. As a nonprofit community hospital, Anna Jaques offers general hospital services with departments such as general surgery and women’s health, and provides patient education, classes, and support groups. The Newburyport campus houses its core operations (HQ at 25 Highland Ave, Newburyport, MA). For digestive care specifics (gastroenterology, endoscopy, procedures), contact the hospital directly at 978-463-1000 or visit ajh.org to verify providers, scheduling, and whether GI specialists or endoscopy suites are available on site.
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