Beth Israel Lahey Health Primary Care – Amesbury Family Medicine
Primary Care • Amesbury, MA • Since 2019
About
Beth Israel Lahey Health (BILH) is a nonprofit health system formed in 2019 by the Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It is the largest health system in Massachusetts by hospital count, with multiple locations in Massachusetts and New Hampshire. The system includes primary care, hospitals, urgent care, elder and community care, behavioral health, research and education, and affiliated services. Key facts: - Headquarters: Cambridge, MA - Areas served: Massachusetts and New Hampshire - Key person: Kevin Tabb, MD (CEO) - Annual revenue: around $4.5 billion; employees ~2,951 (as of recent data) - Notable for: networked primary care practices within the BILH system, including primary care locations and affiliated medical centers Note: The provided page emphasizes the broader BILH system rather than a specific Amesbury location. If you’re seeking details for Beth Israel Lahey Health Primary Care – Amesbury Family Medicine in Amesbury, MA, this page does not list a practice in Amesbury; you may want to search for “Amesbury Family Medicine” under BILH or check the BILH primary care directory for the exact address, clinicians, hours, and contact information.
Clinic Type
Primary Care
Address
2 Goddard Avenue, Amesbury, MA 01913
Phone
978-388-1400
Rafael.hernandez@bilh.org
Opening Hours
Sunday Closed; Monday 8:00 am – 5:00 pm; Tuesday 8:00 am – 5:00 pm; Wednesday 8:00 am – 5:00 pm; Thursday 8:00 am – 5:00 pm; Friday 8:00 am – 5:00 pm; Saturday Closed
Services Offered
Insurance & Payment
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Pay Bill Online (Guest Pay) via mychart.bilh.org, Pay Bill Online via payment portal (Athenahealth)
Languages Spoken
Current Offers
Care options (general information)
FAQs
What services are offered?
Primary care, preventive care, management of chronic conditions, diagnosis and treatment of acute illness, and access to subspecialty care within Beth Israel Lahey Health.
What services are offered in primary care?
Comprehensive primary care services across the lifecycle, with a team-based approach.
How often should you see your primary care provider?
You should see your primary care provider once a year for your annual check-up; additional visits may be needed for medical issues.
How to get a referral to a specialist?
If you need a specialist, first call your PCP; they may need to see you prior to referring you to the specialist.
How can patients pay their bill online?
For services after Oct 26, 2024, pay your bill here: https://mychart.bilh.org/MyChart-BILH/Billing/GuestPay/PayasGuest. For services on or before Oct 25, 2024, pay here: https://payment.patient.athenahealth.com/statement/?err=23.
What is the WE CARE award?
The WE CARE award honors a BILH Primary Care staff member who exemplifies our core values.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7 out of 5 stars (91)
- Vitals: 2.8 - 2.9 out of 5 stars (provider specific) (N/A)
Patients praise
- friendly and attentive clinical staff (nurses, medical assistants)
- positive experiences with specific primary care providers and nurse practitioners
- timely appointment scheduling and accessibility
- thorough and compassionate care provided by certain practitioners
Common complaints
- reports of unprofessional and rude office/nursing staff
- complaints regarding wait times and rushed appointments
- perceived lack of concern for patient health or overbooking practices
"I have finally found a doctors office that I feel comfortable in. I see Marissa, and she is beyond sweet, she listens, and she makes the best decisions regarding your health."
— LocalityBiz Review"The office staff is horrid, they don't care about the patients at all! Dr.schissel I waited over an hour to see you for 6 minutes? Do you think that's fair?"
— Healthgrades ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Debra Wong, NP - Nurse Practitioner in South Hamilton, MA — May 14, 2026
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
- Elizabeth Baldino – Stoneham, MA | Family Nurse Practitioner — Feb 10, 2026
- Blue Cross Medicare Advantage change hits Beth Israel patients — Oct 3, 2025
- Dr. Jessica R Schoonmaker, MD - Newburyport, MA - Internal Medicine — May 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Amesbury
Summary: - Aaron C. Glenney, MD is associated with Lahey Health Amesbury, a part of the Lahey Hospital & Medical Center network within the Beth Israel Lahey Health system. - Lahey Health Amesbury is a nonprofit hospital/primary care provider based in Massachusetts, offering multidisciplinary medical services through a physician-led group practice. - The Lahey system emphasizes coordinated, personalized care across specialties with access to a wide network of clinicians and support staff. If you’re seeking specific details about Dr. Glenney’s specialty, contact Lahey Health Amesbury or check physician directories for his department and practice location.
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