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Clinic Type

Urgent Care

Address

424 Russell St, Hadley, MA 01035

Phone

207-744-8424

Email

employerservices@convenientmd.com

Opening Hours

Open 8am—8pm, 7 days a week

Services Offered

  • Urgent Care
  • Walk-in Clinic
  • Minor Surgical Procedures
  • X-Rays
  • EKGs
  • Lab Services
  • Youth Sports & Camp Physicals
  • DOT Physicals
  • Prescriptions & Antibiotics
  • Coughs and colds care
  • Allergies, rashes, bites care
  • Injuries and illnesses care

Insurance & Payment

Walk-in, Register online to save your spot (online scheduling)

Languages Spoken

FAQs

Do I need an appointment at ConvenientMD Hadley?

No appointment needed—just walk in to any urgent care clinic today or register online to save your spot in line.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Cooley Dickinson Urgent Care Amherst): 2.1 stars (90 reviews)
  • Birdeye (ConvenientMD Urgent Care Hadley): 4.6 stars (116 reviews)
  • Solv (ConvenientMD Hadley): 4.87 stars (335 reviews)

Patients praise

  • Professional and competent medical providers (in some cases)
  • Clean and well-equipped facilities
  • Efficient service for specific, straightforward medical needs
  • Availability of on-site services like X-rays and labs

Common complaints

  • Long wait times
  • Perceived lack of empathy or poor customer service from reception and clinical staff
  • Issues with billing and insurance coverage/understanding
  • Frustration over being referred to the emergency room for minor issues
  • Perceived inefficiency in check-in processes

"I waited 3 hours just for them to tell me “you need to see your primary physician we can’t do anything for you” useless. If you’re gonna make me wait that long to provide nothing at least do it with some customer service the lady had an attitude problem."

Birdeye review of Cooley Dickinson Urgent Care Amherst

"This is truly one of the worst facilities I’ve ever been in. This is my third or fourth visit over the years and I have not had a single remotely helpful experience. The receptionist is incredibly rude and apathetic..."

Localitybiz review of AEIOU Occupational & Urgent Healthcare (Amherst)

"Very quick, clean, and extremely patient with my grumpy, sick kiddo. They were very flexible with accommodations for a kid with high anxiety."

ConvenientMD Hadley website testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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