Urgent Care & Walk-in Clinic in Hadley, MA
Urgent Care • Amherst, MA
Clinic Type
Urgent Care
Address
424 Russell St, Hadley, MA 01035
Phone
207-744-8424
employerservices@convenientmd.com
Opening Hours
Open 8am—8pm, 7 days a week
Services Offered
Insurance & Payment
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Walk-in, Register online to save your spot (online scheduling)
Languages Spoken
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FAQs
Do I need an appointment at ConvenientMD Hadley?
No appointment needed—just walk in to any urgent care clinic today or register online to save your spot in line.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Cooley Dickinson Urgent Care Amherst): 2.1 stars (90 reviews)
- Birdeye (ConvenientMD Urgent Care Hadley): 4.6 stars (116 reviews)
- Solv (ConvenientMD Hadley): 4.87 stars (335 reviews)
Patients praise
- Professional and competent medical providers (in some cases)
- Clean and well-equipped facilities
- Efficient service for specific, straightforward medical needs
- Availability of on-site services like X-rays and labs
Common complaints
- Long wait times
- Perceived lack of empathy or poor customer service from reception and clinical staff
- Issues with billing and insurance coverage/understanding
- Frustration over being referred to the emergency room for minor issues
- Perceived inefficiency in check-in processes
"I waited 3 hours just for them to tell me “you need to see your primary physician we can’t do anything for you” useless. If you’re gonna make me wait that long to provide nothing at least do it with some customer service the lady had an attitude problem."
— Birdeye review of Cooley Dickinson Urgent Care Amherst"This is truly one of the worst facilities I’ve ever been in. This is my third or fourth visit over the years and I have not had a single remotely helpful experience. The receptionist is incredibly rude and apathetic..."
— Localitybiz review of AEIOU Occupational & Urgent Healthcare (Amherst)"Very quick, clean, and extremely patient with my grumpy, sick kiddo. They were very flexible with accommodations for a kid with high anxiety."
— ConvenientMD Hadley website testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ConvenientMD Urgent Care to Host Ribbon Cutting Ceremony in Hadley - Health Care News — Dec 10, 2025
- ConvenientMD Urgent Care to Host Ribbon Cutting Ceremony - Amherst Area Chamber of Commerce — Dec 10, 2025
- Developer explores senior housing on Middle Street in Hadley - Daily Hampshire Gazette — Sep 5, 2025
- Orthopedic urgent care clinic opens second location in Wilbraham - AOL — Apr 28, 2026
- Dr. Kinga K Pluta, MD - Hadley, MA - Internal Medicine, Pediatrics — May 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Amherst
Summary: The CVS MinuteClinic page describes its walk-in medical clinics inside CVS Pharmacy locations, offering treatment for minor illnesses and injuries, screenings and monitoring of chronic conditions, immunizations and annual exams, and additional services such as sleep apnea assessments and blood work. The extracted location data lists three CVS offices in the United States, none in Amherst, MA. There is no specific Amherst, MA MinuteClinic location shown on the page. If you need MinuteClinic availability in Amherst, MA, you may need to search CVS MinuteClinic locations nearby (e.g., other MA cities) or use the CVS website’s location finder to confirm current Amherst-area clinics.
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare). It centers on two major academic hospitals—Massachusetts General Hospital and Brigham and Women’s Hospital—plus affiliated hospitals, home care, urgent care, and a health plan. MGB is a principal teaching affiliate of Harvard Medical School and operates about 82,000 employees with roughly $20B in operating revenue (as of 2024). The system has faced regulatory scrutiny over costs and expansion, and underwent restructuring with nonclinical layoffs in 2025. Its stated headquarters are in Somerville, MA, with multiple facilities in the Boston area. If you’re seeking Express Care options near Amherst, MA, you may want to check MGB-affiliated urgent care locations in Massachusetts or contact MGB Health Plan for networked urgent care providers, or search for Mass General Brigham Express Care locations specifically, as Amherst is outside the immediate Boston metro. If you’d like, I can look up current Express Care sites associated with MGB or nearby urgent care options in Western Massachusetts.
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