Amsterdam Family Health Center - St. Marys Healthcare
Primary Care • Amsterdam, NY • Since 1903
About
Summary: St. Mary’s Healthcare Amsterdam is a nonprofit, independent hospital system based in Amsterdam, NY, with a 120-year history (founded 1903) and about 1,400+ team members. It offers a broad range of services including primary care, behavioral health, obstetrics/gynecology, cancer medicine, urgent care, pediatrics, imaging, laboratory, surgical, rehabilitation, and emergency medicine. The organization emphasizes compassionate, community-focused care and operates 4 offices in the United States (HQ at 427 Guy Park Ave, Amsterdam, NY 12010). Notably, St. Mary’s earned an “A” rating from The Leapfrog Group and has ongoing facility changes such as relocating the Neena Rao Family Health Center to the Rao Outpatient Pavilion (4950 State Highway 30, Amsterdam) as of June 1, 2026. Contact: 1-518-842-1900. Website: smha.org.
Clinic Type
Primary Care
Address
Rao Outpatient Pavilion, Upper Level, 4950 State Highway 30, Amsterdam, NY 12010
Phone
(518) 841-3770
pcadminsmhandcrm@nysmha.org
Opening Hours
Monday-Friday 7AM - 5PM; phone hours 8:30AM - 4PM (after 4PM via messaging)
Services Offered
Insurance & Payment
NHSC approved site noted; specific insurance plans not listed on page
Languages Spoken
—
FAQs
Do you accept new pediatric and adult patients?
Yes, we are currently accepting new pediatric and adult patients.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.6 out of 5 stars (36 reviews (Amsterdam Family Practice))
- Hospitals and Clinics: 2.5 out of 5 stars (185 reviews (St. Mary's Healthcare general))
- Various/HCAHPS related metrics: 2 out of 5 stars (Hospital Overall Rating) (N/A)
Patients praise
- Some patients value the expertise and longevity of long-term staff and providers
- The facility is recognized as a New York State Patient-Centered Medical Home
- Some patients have reported receiving caring and attentive service from specific providers
Common complaints
- Difficulties with administrative tasks including phone communication, appointment scheduling, and medication refills
- Complaints regarding billing practices and unexpected charges
- Reports of unprofessional or dismissive staff and provider behavior
- Long wait times in emergency and clinical settings
- Concerns about responsiveness to patient inquiries and follow-up care
"They suggest using the portal for all communication... yet no one responds for days to weeks after. You try to call on the phone and rarely someone answers..."
— LocalityBiz Review"The hospital and medical staff were excellent, however, I am not happy with the billing dept. I was billed $702 for surgery room when I didn't have surgery."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Three Providers Join St. Mary’s Amsterdam Family Health Center - St. Marys Healthcare — Nov 3, 2025
- Kylie George, PA - St. Marys Healthcare — Aug 8, 2025
- Preshanthini Shanmugathasan, MD - St. Marys Healthcare — Sep 30, 2025
- Elizabeth A. Pavlus, PA - Physician Assistant in Amsterdam, NY — May 14, 2026
- Philip Downs, PA - Physician Assistant in Amsterdam, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Amsterdam
St. Peter’s Health Partners (SPHP) is a nonprofit healthcare system based in Albany, NY, affiliated with Trinity Health. It operates hospitals and clinics in the Albany area and offers services, locations, career opportunities, and patient care through its network. Key details: - Industry: Hospitals and Health Care; Type: Nonprofit - Headquarters: Albany, NY - Founded: 2011 - Part of Trinity Health; serves multiple locations in the Albany region - Contact: 877-525-2227 or 518-525-5555 - Addresses (examples): 315 South Manning Blvd, Albany, NY 12208 (HQ); 1270 Belmont Ave, Schenectady, NY 12308 Note: The provided page highlights SPHP as a regional healthcare system with offices in the United States, and mentions a broader network under Trinity Health. Specific information about an “Amsterdam Family Health Center” isn’t detailed in the extract. For exact Amsterdam, NY clinic details, consider visiting SPHP’s site or locating the Amsterdam location in their facility directory.
Summary tailored to your query: - Amsterdam Primary/Specialty Care Center is part of Nathan Littauer Hospital, a private hospital system headquartered in Gloversville, NY. The hospital provides a broad range of medical services and specialties across its facilities. - Nathan Littauer Hospital operates four offices in the United States, including locations in Gloversville, NY (HQ) and nearby addresses, with additional presence noted in Phoenix, AZ in their listed offices. - Key details: 119 employees, annual revenue around $118M, SIC 80/806; NAICS 62/622. Core leadership includes VP of Primary Specialty Care and Directors in HR, Finance, Performance Improvement, Community Education, and Recreational Therapy. - Services likely span primary and specialty care, hospital services, and related health care education initiatives, consistent with the hospital’s categories (healthcare, hospital, education, wellness). If you need, I can extract specific contact details or locate the exact Amsterdam-based primary/specialty care center within Nathan Littauer’s network.
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