Polaris Transitional & Extended Care – Nursing Home ...
Skilled Nursing Facility • Anchorage, AK
Clinic Type
Skilled Nursing Facility
Address
Anchorage, AK
Phone
(907) 212-9200
OCRcomplaint@hhs.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- NursingHomeDatabase.com (CMS overall): 2 Stars (overall CMS rating out of 5) (N/A (site lists inspection ratings/complaints, not user review count))
- EveryPlace: 1/5 stars (overall) (N/A)
- MiradorLiving: 4.6 (out of 5) (32 reviews)
- SeniorCareFinder: 1.0 (out of 5) (N/A)
- Seniors.fyi (Providence Extended Care / Polaris banner): 4.7 (out of 5) (64 reviews)
Patients praise
- Some reviewers report the facility is clean and that nursing/therapy staff are compassionate and professional.
- A subset of reviews are very positive after the ownership change (e.g., “very pleased” with care).
- Some aggregated reviews rate the facility highly (e.g., 4.7/5 with 64 reviews on one directory).
Common complaints
- CMS/inspection reporting indicates low overall quality ratings (2-star overall).
- Complaint/deficiency records show multiple complaint-triggered findings and enforcement history, including resident rights and medication/pharmacy issues.
- Family reviewers mention poor administrative communication/responsiveness and difficulty reaching staff soon after transitions.
- At least one directory shows a very low rating (e.g., 1/5).
- Another directory lists a 1.0 overall rating.
"“Zero communication. I have called 13 times left 3 messages. My mother was moved there 7 hours ago, I have been unable to speak to anyone.”"
— EveryPlace review text snippet"“Polaris Transitional Care has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement.”"
— NursingHomeDatabase.com summary of CMS rating"“This place is running under a new name, ‘Polaris Transitional & Extended Care’. My father has been staying here the past few weeks and we have nothing but …”"
— Yelp listing (Providence Transitional Care Center - closed) referencing new nameSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Polaris Extended Care: Staffing Crisis Harms Residents - AK - NursingHomeNews.org — Jun 6, 2026
- Polaris Extended Care: Infection Control Failures - AK - NursingHomeNews.org — Apr 13, 2026
- Centennial Post Acute: Unsafe Discharge Harm - AK - NursingHomeNews.org — Mar 24, 2026
- Centennial Post Acute: Care Plan Failures - AK - NursingHomeNews.org — Mar 23, 2026
- Centennial Post Acute: Assessment Failures - AK - NursingHomeNews.org — Mar 24, 2026
Information sourced from the clinic's website as of July 10, 2026.
More skilled nursing facility clinics in Anchorage
Summary: The Alaska Hospital & Healthcare Association (AHHA) is a nonprofit statewide trade association representing more than 65 member facilities, including hospitals, skilled nursing facilities, home health agencies, and other healthcare partners across Alaska. Founded in 1953 (formerly ASHNHA), AHHA’s mission is to build an innovative, sustainable system of care for all Alaskans. The organization provides policy and advocacy, education and training, and facilitates collaboration to share data, resources, and best practices among members. AHHA is headquartered in Anchorage, AK, and serves members distributed across Alaska’s vast geography, from Southeast Alaska’s PeaceHealth Ketchikan Medical Center to Utqiaġvik in the Arctic.
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