Urgent Care in Andalusia - MainStreet Family Care
Urgent Care • Andalusia, AL • Since 2015
About
Summary: MainStreet Family Care operates urgent care and primary care clinics across the Southeast, including walk-in urgent care seven days a week with extended evening hours. They offer services such as treatment for illnesses (cold, flu, allergies), injuries (broken bones, stitches), vaccines, lab tests, occupational health, and COVID-19 testing/treatment. Patients can walk in for urgent care or schedule online for primary care and access records via the MainStreet Patient Portal. The company is privately held, founded in 2015, headquartered in Birmingham, AL, with 66 U.S. offices. While the provided location list doesn’t explicitly include Andalusia, AL, nearby MainStreet urgent care locations may be available through their network. For Andalusia-specific options, consider checking the official site or calling 205-545-5090 for the nearest Andalusia-area facility or the closest in Alabama.
Clinic Type
Urgent Care
Address
508 E 3 Notch St, Andalusia, AL 36420, USA
Phone
(334) 362-2015
careers@mainstreetfamilycare.com
Opening Hours
Mon-Fri: 8am–8pm; Sat-Sun: 9am–4pm
Emergency Care
Not an emergency room; refer to 911 for life-threatening emergencies
Services Offered
Insurance & Payment
We accept Medicaid, Medicare, TRICARE and most major insurance plans; see complete list on clinic page.
Cash, Credit/Debit Card, Self-pay (149-simple-self-pay)
Languages Spoken
FAQs
Is MainStreet not an emergency room?
Yes, MainStreet is not an emergency room. If you are experiencing a life-threatening emergency, call 911.
What insurance plans do you accept?
We accept most major insurance plans including Medicaid, Medicare, and TRICARE. See the complete list above for this specific clinic.
Is MainStreet a walk-in clinic?
Yes, we accept walk-in patients daily. We highly recommend online registration to reduce in-clinic wait times.
What do I need to bring for visits?
Valid photo ID, payment method, proof of insurance, any necessary forms, emergency contact information, and list of medications and dosages.
Do you accept Medicaid/Medicare?
Yes! We accept Medicaid, Medicare, TRICARE, and most major insurance plans.
Is MainStreet an emergency room?
No, MainStreet is not for emergency situations. In a life-threatening event, call 911 and go to the nearest ER.
How does online registration work?
Register online from home or at the clinic, choose a time, receive text reminders, and check in at the kiosk when you arrive.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.2 out of 5 stars (based on 493 reviews) (493)
- OpenGovNY: 3.7 out of 5 stars (based on 15 ratings) (15)
- Facebook: 80% recommend (74)
Patients praise
- Some staff members are described as knowledgeable, caring, and friendly
- Occasional reports of efficient service and short wait times for specific visits
- Appreciation for the convenience of extended hours and 7-day-a-week availability
Common complaints
- Difficulties with phone communication, including unreachable lines or long wait times for billing assistance
- Issues with insurance billing, including failure to file secondary claims and incorrect charges
- Concerns regarding administrative processes, specifically the requirement to repeatedly fill out new paperwork
- Reports of long wait times and perceived lack of staff professionalism or knowledge
"Please do something with your phone system. I have continuously been trying to call for 2 days to pay a bill. The 877 number listed is "not setup to receive calls"..."
— OpenGovNY review by Jessica Bulger"This clinic is the absolute worst! They failed to file on my secondary insurance and have twice taken money from my bank account for a copay."
— MapQuest review by Barbara M."Amazing staff and service they actually take time to find what will work best for you. they just give don't give you anything and rush you out like a lot of other's. thank you mainstreet you made me feel like family"
— OpenGovNY review by kenny SpurlinSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Now Open: Primary and Urgent Care in West Pensacola-Perdido — Nov 25, 2025
- SARHA opens in Andy — Jan 7, 2026
- Medical Assistant- Valdosta, Georgia at MainStreet Family Care | Hipa.ai — Apr 14, 2026
- Andy Health earns Platinum — May 1, 2026
- Andalusia Health, Mizell celebrate Hospital Week — May 22, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Andalusia
Walk-In Clinic | Easy-Access Care in Andalusia, AL at Andalusia Health - What it is: A patient-focused walk-in clinic offering quick, easy-access healthcare services in Andalusia, AL, as part of Andalusia Health. - Services: Non-appointment urgent care for common illnesses and injuries, routine check-ins, and presentations suited for patients seeking timely care without a full primary care visit. - Location context: Operated by Andalusia Health, serving Andalusia, AL and surrounding areas. - Benefit: Convenient, walk-in access to medical care with a focus on timely treatment and ongoing health guidance. If you’re seeking immediate care without an appointment in Andalusia, this clinic provides walk-in options under Andalusia Health's umbrella.
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