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About

Summary: Jane Pauley Community Health Center (JPCHC) is a nonprofit, Federally Qualified Health Center serving central Indiana with primary care, pediatrics, OB/GYN, dental, and behavioral health services. The organization operates several locations, including in Anderson, Indiana (Anderson locations at 325 W 38th St and 1210b Medical Arts Blvd, Suite 300). JPCHC provides OB/GYN care as part of its comprehensive services, accepts Medicaid/Medicare and most private insurance, offers sliding scale fees, and supports enrollment assistance and language translation. They emphasize accessible, quality healthcare for all, regardless of insurance status, with virtual telehealth options available. The Anderson site is part of a network that handles a high volume of patient visits annually and is headquartered in Indianapolis.

Clinic Type

OB-GYN

Address

1503 N Mitthoeffer Road, Indianapolis, IN 46229, US

Phone

844-266-5718

Email

patientexperience@janepauleychc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • OB/GYN
  • gynecologic & reproductive services
  • annual GYN exams
  • cervical cancer screening
  • breast health education & referrals
  • other screenings (osteoporosis, colon cancer, genetic testing)
  • pregnancy planning & prevention
  • contraceptive education & management
  • preconception counseling
  • HPV vaccine (Gardasil; ages 12–45)
  • Covid vaccine for adults
  • influenza vaccine
  • TDAP vaccine (prenatal)
  • comprehensive prenatal care
  • ultrasound services
  • high-risk pregnancy co-management with referral to Maternal Fetal Medicine (MFM)
  • genetic testing (blood draws)
  • post-partum care
  • tubal ligation referral
  • GYN ultrasounds
  • management of abnormal pap smears
  • well checks and preventative services
  • acute issues
  • chronic disease management
  • onsite lab services
  • behavioral & mental health
  • dental services
  • well-child checks
  • vaccinations
  • sports physicals
  • center pregnancy program (Centering Pregnancy)
  • medicare/medicaid accepted
  • sliding fee scale for uninsured/underinsured
  • insurance offered at Anderson & Shadeland locations

Team

  • Judith Robinson, MD — Provider
  • Natalie Strong — WHNP
  • Alyssa Yeager — WHNP

Insurance & Payment

  • Medicare
  • Medicaid
  • most commercial insurance
  • uninsured patients accepted

NOTE: Shadeland location does not accept commercial insurance; Anderson accepts both commercially insured and uninsured patients.

sliding fee scale, uninsured/underinsured discounts 25%, 75%, or 100% based on income, Free appointment scheduling available

Savings plan: Sliding Fee Scale Discounts based on income

Languages Spoken

  • English

FAQs

What insurance do you take? (Is mine in network?)

We take Medicare, Medicaid and most commercial insurance. We are also here to support our uninsured patients.

How can I get a price estimate?

You have the right to a Good Faith Estimate for non-emergency services scheduled. Be sure to request at least three business days before your appointment.

Send us a text, MyChart message or contact our billing directly at 317-934-0800 or email billing@janepauleychc.org.

(No explicit Q word; appears as billing contact information in FAQ section)

How can I get help with financial aid?

We offer our own Sliding Fee Scale Discount on the cost of your services at JPCHC. Uninsured or underinsured patients can get 25%, 75% or 100% discounts based on your income.

And, we can help see if there are third-party discounts available on your prescriptions and help you apply.

(Part of financial aid guidance)

You can get assistance from our Community Resource Navigators by calling 317-934-0779.

(Assistance contact)

How can I find transportation help to get to my appointment?

Medicaid patients can arrange transport through your insurance at least two days in advance of your appointment by calling Verida at 855-325-7586. (Learn more here.) For Anthem HIP patients, see if options are included in your plan by calling: 844-772-6632. For other patients, please visit webpage to see available public transportation options and ask us about a (if available re in need)

What will my co-pay be?

If you’re not sure, please contact your insurance company directly to find out your office visit co-pay.

For self-pay, your initial visit fee is: - $20 office fee for medical - $30 office for dental

Then, we have sliding fee scale discounts available to help with your costs, based on your income.

What if I don't have insurance or can't afford care?

No problem. We ask you to pay an initial office visit fee and can then provide services on a sliding fee scale based on your income (learn more). If you aren’t working or don’t have income, simply bring your ID.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 4.1/5 stars (79)
  • Yelp: 2.6/5 stars (13)

Patients praise

  • Access to care for both insured and uninsured patients
  • Appreciation for some specific providers' experience and care quality
  • Availability of specialized programs like Centering Pregnancy
  • High reported patient satisfaction scores in internal annual reports

Common complaints

  • Perceived unprofessionalism and rudeness of nursing and support staff
  • Difficulties with appointment scheduling and system navigation
  • Communication issues, including failure to return calls or coordinate care effectively
  • Dissatisfaction with the management of medical conditions and medication refills

"He is a great doctor... However the nursing staff have yet to be improved. The nursing staff are rude, uncaring and unprofessional."

Medical-health.com user review

"Hands down one of the worst health centers I’ve EVER been to... The OB/GYN doctors and staff attitudes are so “blah” and speak to you monotone as if they hate their job or something."

Localitybiz.com user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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