Andover, MA Mental Health Clinic
Mental Health Counseling • Andover, MA
Clinic Type
Mental Health Counseling
Address
2 Dundee Park Drive, Suite 301, Andover, MA 01810
Phone
1-978-396-9866
info@elliementalhealth.com
Opening Hours
Mon-Fri: 9AM–7PM; Sat: 9AM–3PM
Telehealth
Available
Services Offered
Team
Insurance & Payment
Self Pay, Insurance (listed), Insurance
Languages Spoken
Pricing
Current Offers
New patient special — not listed
FAQs
What services are offered at Ellie Mental Health Andover?
Mental health therapy services and customized counseling to meet therapy needs in a comfy, judgment-free zone.
How do I schedule an appointment?
Our Client Access Specialists will get to know your preferences and therapy needs, then match you with a therapist and schedule your first appointment.
Where is the Andover clinic located?
2 Dundee Park Drive Suite 301 Andover, MA 01810.
What are the clinic hours?
Mon-Fri: 9AM to 7PM; Sat: 9AM to 3PM.
What insurances are accepted?
Aetna, BCBS, Harvard Pilgrim Health Care (HPHC), MGHB, Self Pay, Optum, United.
Does Ellie offer telehealth?
Yes, telehealth is available.
Do they accept self-pay patients?
Yes, Self Pay is accepted.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Integrated Behavioral Care): 4.4 stars (7 reviews)
- Birdeye (North Suffolk Mental Health): 3.3 stars (Revere location) (3 reviews)
Patients praise
- professional and caring provider staff
- thorough and patient-focused evaluations
- effective support for children and families
- helpful office and administrative staff
Common complaints
- billing issues and insurance coverage errors
- perceived lack of empathy from staff
- mismanagement and unethical business practices (reported by employees)
"I wanted to take a quick minute to give praise to the staff that I engaged with from the provider side all the way to billing staff... Ruben, was unbelievably helpful when my insurance company did not accept coverage because of an error the insurance company had incurred."
— Birdeye Review (Integrated Behavioral Care)"The doctors are very thorough and patient-focused, taking the time to explain both to parents and children what to expect and what everything means."
— LocalityBiz Review (Children's Neuropsychological Services)"Financially motivated and not empathetic or responsible by any means."
— Yelp Review (North Suffolk Mental Health Association)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Guidelight Health Expands Massachusetts Footprint with New Andover Clinic - Boston Real Estate Times — May 8, 2026
- Andover Offering Free Mental Health Services For Residents | Andover News — Jul 23, 2025
- Link House announces Open Access for adults | Local News | newburyportnews.com — Jun 3, 2026
- Northeast Health Services Opens Offering Life-Saving Mental Health Care Clinic in Watertown | Watertown News — Nov 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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