Beth Israel Lahey Health Primary Care – Park Street
Primary Care • Andover, MA • Since 2019
About
Beth Israel Lahey Health Primary Care – Park Street Andover is part of the non-profit Beth Israel Lahey Health (BILH) integrated health system based in Cambridge, MA. The Park Street Andover location offers primary care services as part of BILH’s network of 13 locations, which includes hospitals, urgent care, behavioral health, and other health services. BILH was formed in 2019 through a merger led by Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center and is one of Massachusetts’ largest health systems.
Clinic Type
Primary Care
Address
63 Park Street, Andover, MA 01810
Phone
978-409-1137
BILHDigitalHealth@BILH.org
Opening Hours
Sunday Closed; Monday 8:00 am – 5:00 pm; Tuesday 8:00 am – 5:00 pm; Wednesday 8:00 am – 5:00 pm; Thursday 8:00 am – 5:00 pm; Friday 8:00 am – 5:00 pm; Saturday Closed
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered?
Comprehensive primary care services across the lifecycle with a team-based approach.
What are the hours of operation?
Sunday Closed; Monday–Friday 8:00 am – 5:00 pm; Saturday Closed.
Is there a specific phone number to reach the office for appointment scheduling?
Phone hours are Monday – Friday, 7:30 am - 4:30 pm. Office closed on certain holidays.
How can I manage my care online?
Connect with your healthcare team, schedule and manage appointments, view test results and more through your patient portal account.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown/Aggregate: 4.5/5 (for specific providers) (25 (approximate from aggregated sources))
Patients praise
- High-quality, inquisitive, and thorough physicians
- Professional, friendly, and courteous office staff
- Clean, inviting, and modern facility environment
- Effective management of patient medical concerns and healthy living education
Common complaints
- Lack of prompt communication from nursing staff regarding messages left before office hours
- Difficulty with follow-up on medical concerns or treatment advice
- Reliance on answering services that do not always lead to same-day return calls
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
- Mass General, Beth Israel vie for primary care market — Nov 24, 2025
- Debra Wong, NP - Nurse Practitioner in South Hamilton, MA — May 14, 2026
- Beth Israel poaches at least 18 Mass General Brigham doctors — Nov 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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