Local Mental Health Resources | Washtenaw County, MI
Mental Health Therapy • Ann Arbor, MI • Since 1965
About
Summary: Washtenaw County Community Mental Health (WCCMH) is a government agency providing public safety and mental health services in Washtenaw County, Michigan. Founded in 1965 and based in Ypsilanti, it supports adults with severe mental illness, children with severe emotional disturbances, and individuals with intellectual/developmental disabilities. Services include telehealth and access to local providers, with operations funded by millage. Location-wise, WCCMH operates four offices across Ypsilanti and Ann Arbor. For more details or to apply for services, visit washtenaw.org/839/community-mental-health or call 734-544-3050.
Clinic Type
Mental Health Therapy
Address
555 Towner St, Ypsilanti, Michigan 48198, US
Phone
888-228-2233
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.0/5.0 (21 reviews)
- Trustburn: 3.8/5.0 (12 reviews)
- Birdeye (Great Lakes Psychology Group): 2.4/5.0 (8 reviews)
Patients praise
- Access to compassionate and knowledgeable individual therapists
- Helpfulness in navigating insurance or specific treatment requirements
- Quick response by management to resolve some patient complaints
- General appreciation for specialized support in specific contexts
Common complaints
- Poor administrative responsiveness (unreturned calls, missed paperwork)
- Issues with therapist turnover or scheduling consistency
- Frustration with billing and insurance navigation
- Professional conduct concerns, including allegations of being rude, gaslighting, or bias
- Dissatisfaction with organizational structure and high employee caseloads
"Case workers are supposed to be in touch once a month and don't. The nurse practitioner won't call when it comes to virtual calls and will say you missed a call. They don't follow up with you for crap."
— Rehab.com review regarding Washtenaw County Community Mental Health"Would not recommend - not great therapy, rude, unprofessional, very disorganized and can't figure out payment/insurance... it took over 4 months to resolve the issue and get our money back."
— Localitybiz review regarding Ellie Mental Health"I originally had an appointment at Ann Arbor Psych that was not a good experience... After leaving a review entailing my experience- the medical director almost immediately reached out to me to make things right."
— Localitybiz review regarding Ann Arbor PsychSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ypsilanti agencies offer a number of low-cost mental health resources - The Eastern Echo — May 7, 2026
- Expanded mental health crisis services have big results in Washtenaw County – Concentrate — Apr 27, 2026
- Seeking help: What the mental health care journey looks like in Washtenaw County and beyond – Concentrate — May 7, 2026
- Washtenaw United: Washtenaw County's '#wishyouknew' campaign works to destigmatize mental health issues | WEMU-FM — Mar 2, 2026
- Jewish Family Services adds psychiatric, transportation, and translation services with millage grant – Concentrate — Dec 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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