Trinity Health IHA Medical Group, Pediatrics - West Arbor
Pediatrics • Ann Arbor, MI • Since 1994
About
Summary: Trinity Health IHA Medical Group (IHA) is a nonprofit, physician-led multi-specialty medical group based in Ann Arbor, MI, established 1994. It delivers care across Southeast Michigan with more than 1,000 providers and over 100 practice locations, serving infants through adults. The group emphasizes family-centered care, extended hours, urgent care, and online scheduling/tools, and has earned recognition as Metro Detroit’s Top Physician Group by Consumer Reports. IHA operates under Trinity Health Michigan and employs thousands of staff (over 3,000 in the group, plus broader IHA staff). Key contact: 844-237-3627. Main location for this query appears to be West Arbor in Ann Arbor (Ann Arbor HQ at 24 Frank Lloyd Wright Dr).
Clinic Type
Pediatrics
Address
4350 Jackson Rd Ste 100 Ann Arbor, MI 48103
Phone
1-844-237-3627
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Opening Hours
Extended Hours: Mon–Fri 8 a.m.–9 p.m.; Sat 8 a.m.–8 p.m.; Sun Noon–8 p.m.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does the clinic offer?
Pediatrics for birth to adolescence; two waiting rooms (well and sick children); same-day appointments when calling; 24/7 call availability for medical problems; meet the provider night monthly.
Same day and next day appointments available online. Phones available for same day appointment scheduling at 7:00AM every day!
Not a question; information about scheduling availability.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Trinity Health Official Website: Generally high ratings for individual providers (e.g., 4.7-5.0 range on official site)" (Multiple ratings per provider, often ranging from 30 to over 100 per provider)
- Vitals.com: Mixed (individual provider ratings range from 2.9 to 4.8)" (Varies by provider)
Patients praise
- caring and helpful pediatricians/providers
- kind and efficient clinical staff interaction
- good experiences with after-hours support
Common complaints
- billing and coding transparency issues
- difficulty scheduling vaccine appointments
- long hold times for phone support
- office staff responsiveness concerns
"My children have been seen by this office for seven years and they’ve been so kind and amazing. The after hours staff is always so helpful... We love Dr. Lin but have had great experiences with all the providers."
— LocalityBiz User Review"However keep a close eye out for coding issues, billing, and transparency... We were not told that the exam was moving beyond standard into additional billable services. This feels disingenuous at best and fraudulent and worst."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Aurora Parsons - Nurse Practitioner in Ann Arbor, MI — May 14, 2026
- Dr. Yiding Cai, MD - Internal Medicine Physician in Ann Arbor, MI — May 14, 2026
- Dr. Heather L. Simpkins, MD - Internal Medicine Physician in Ann Arbor, MI — Jun 11, 2026
- Dr. Lauren Westerfield, MD - OB-GYN in Ann Arbor, MI — May 14, 2026
- Trinity Health Ann Arbor’s Lifestyle Medicine Program Announces Upcoming Virtual Class Schedule | Trinity Health Michigan — Feb 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Ann Arbor
Green Tree Pediatrics offers pediatric care in the Ann Arbor area, with one of their locations at 760 W. Eisenhower Parkway, Ann Arbor, MI 48104. They provide both well-care and sick-care services from Board Certified Pediatricians and Nationally Certified Pediatric Nurse Practitioners. The practice joined Zarminali Pediatrics in 2025, signaling a continued commitment to pediatric care within the Zarminali family. They operate three offices total (including Chelsea, MI) and have merged under Zarminali Health. Contact: 734-475-4500 or 866-280-8836.
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