Trinity Health Probility Physical Therapy - Westgate
Physical Therapy • Ann Arbor, MI • Since 2005
About
Trinity Health Probility Physical Therapy (Westgate Ann Arbor) is part of a nonprofit physical therapy network operating 21 clinics across Washtenaw, Wayne, Livingston, and Lenawee counties. The organization offers comprehensive therapy services, including physical therapy, pelvic health, occupational therapy, hand therapy, pediatric therapy (PT/OT/Speech), and a balance program. Headquartered in Ypsilanti, MI, Probility PT has four offices in Michigan, with services delivered under Trinity Health Michigan. Contact: probilityinfo@stjoeshealth.org or 1-616-685-5000 / +1 734 712 0300.
Clinic Type
Physical Therapy
Address
2577 Jackson Ave, Ann Arbor, MI 48103
Phone
1-844-237-3627
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Opening Hours
7:00am - 6:30pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Mon-Fri: 7:00am–6:30pm; Sat-Sun: Closed.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Brand-level): 3.7/5 stars (49 reviews)
- Yahoo Local (General Probility): 4.0/5 stars (64 reviews)
Patients praise
- Patients frequently praised the friendly, professional, and welcoming staff.
- Many reported successful rehabilitation outcomes, particularly for post-surgical recovery and orthopedic issues.
- The clinic is noted for having a clean and well-maintained environment.
- Structured, team-based exercise programs are appreciated by many for their focus on goal-oriented recovery.
Common complaints
- Some patients reported feeling rushed or that their physical therapists did not provide sufficient explanations for treatments.
- Concerns about being passed between different staff members for exercises during a single appointment rather than working with one primary therapist.
- Discomfort with the open-floor layout of the clinic, which some felt lacked privacy.
- Occasional dissatisfaction with the effectiveness of specific treatment plans or the perceived quality of care.
"I recently completed 2 months of PT at Probility Westgate following right knee replacement... Will Wakefield and the entire Probility team... were all excellent. The desired outcomes... were achieved."
— Birdeye"I dislike the way you are passed off to different people for the exercise part at every appointment. I would rather deal with 1 person... I also don't like the big open room feeling where you get to know everyone else's problems and they become aware of yours."
— Birdeye"Every time I would ask my PT what she was doing or why, she barely explained it and jumped right back into conversation. I also felt like she rushed through things a few times... All around, nice place and good staff, but slightly dismissive/uninformative to the patients."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Abbey K. Wills - Physical Therapist in Ann Arbor, MI — May 14, 2026
- Receptionist - Probility Physical Therapy, Trinity Health — Jul 27, 2025
- Sun H. Yim - Physical Therapist in Ann Arbor, MI — Jun 11, 2026
- Stacy T. Wozniak, PT - Physical Therapist in Ypsilanti, MI — Jun 11, 2026
- Physical Therapist Assistant - Probility Physical Therapy, Trinity Health — Jul 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Ann Arbor
ORS Physical Therapy Services in Ann Arbor, Michigan - ORS (Orthopaedic Rehab Specialists) is a physical therapy clinic with 11 locations in Michigan, including Ann Arbor. - Services: physical therapy, occupational therapy, pelvic health therapy, sports medicine, and symptom checking. - Focus: treatments for occupational and sports-related injuries; aims for convenient access with locations near work, recreation, and home. - Location in Ann Arbor: 3921 Jackson Rd, Ann Arbor, MI 48103. - About: Founded in 1987, headquartered in Jackson, MI; employs ~73 staff and Generates around $12M in annual revenue.
Summary: The user is asking about "Ann Arbor Center - Plymouth Physical Therapy ... Ann Arbor" in relation to Plymouth Physical Therapy Specialists. Plymouth Physical Therapy Specialists is a private outpatient rehabilitation practice (physical, occupational, and speech therapy) with about 60 employees and 11.2M annual revenue, headquartered in Plymouth, Michigan. They operate 27–28 locations in Southeast Michigan, including several clinics in the Detroit area, and offer orthopedic and sports-injury rehabilitation as part of their services. The company has a presence on LinkedIn and provides contact options (web@plymouthpts.com, phone). If you’re seeking a Plymouth Physical Therapy location near Ann Arbor, note that their listed offices are primarily in Southeast Michigan (e.g., Commerce, Wixom, St. Clair Shores, Saline, Jackson), with Saline and nearby areas closer to Ann Arbor; there is no explicit “Ann Arbor Center” listed among the provided locations. For precise scheduling or to confirm an Ann Arbor–area clinic, visit plymouthpts.com or contact their office.
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