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About

Trinity Health IHA Medical Group (IHA) is a nonprofit, multi-specialty medical group based in Ann Arbor, MI, founded in 1994. It delivers over one million patient visits annually and employs about 3,000 staff across more than 100 practice locations in Southeast Michigan. The group includes pulmonary/critical care among its specialties and offers extended hours, urgent care, and online appointment tools. IHA is recognized as Metro Detroit’s Top Physician Group by Consumer Reports and operates under the Trinity Health Michigan system. For Pulmonary and Critical Care in Ann Arbor, consider their multi-specialty services and patient-centered care approach. Contact HQ at 24 Frank Lloyd Wright Dr, Ann Arbor, MI 48105, or call 844-237-3627.

Clinic Type

Pulmonology

Address

5333 McAuley Dr, Ypsilanti, MI 48197 (Ann Arbor Campus satellite in Ypsilanti; main office in Ypsilanti as per text)

Phone

1-844-237-3627

Email

Opening Hours

8:00am–5:00pm

Services Offered

  • Pulmonary Medicine
  • Critical Care
  • Sleep Medicine
  • Pulmonary Critical Care
  • Hospital-based pulmonary services
  • Ambulatory pulmonary care
  • Point-of-care testing (if mentioned)
  • Provider services for pulmonology patients

Team

  • Stephanie Norris, DO — Hospitalist

Insurance & Payment

Languages Spoken

FAQs

What are the clinic's hours?

8:00am–5:00pm

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Official Trinity Health Michigan Provider Pages: Most individual providers in this department hold high ratings, typically ranging between 4.8 and 5.0 out of 5 based on hundreds of reviews each.
  • Birdeye (general IHA location profile): 2.8 out of 5 stars for the Primary Care - West Arbor location (125 reviews)

Patients praise

  • providers are described as professional, knowledgeable, and empathetic
  • strong patient-provider communication and listening skills
  • efficient and thorough care experiences reported in clinical encounters
  • positive bedside manner and compassionate approach to treatment

Common complaints

  • administrative difficulties in scheduling appointments
  • difficulties with clerical staff and billing department communication
  • perceived long wait times for appointments
  • dissatisfaction with non-clinical office processes such as check-out procedures

"Dr. Holtze is knowledgeable, empathetic, and articulate. / Dr. Curran is just terrific in all facets of patient care. / Dr. Bing and his staff are exceptional they listen to your medical need and act quickly. / Dr. Gravelyn listens compassionately and is always so helpful! / I highly recommend her to anyone needing outstanding pulmonary care!!!"

Official Trinity Health Michigan Provider Reviews

"In my 15 years being in IHA patient, I have experienced many great doctors unfortunately the clerical staff, the billing department and the managers are all terrible and make this a terrible place to do business."

BBB (Better Business Bureau) review for IHA Of Ann Arbor

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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