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About

Annapolis Internal Medicine (AIM Annapolis) is a private medical practice in Annapolis, MD, founded in 1974. It operates three offices (headquartered at 116 Defense Hwy, Suite 400) with a walk-in clinic on Suite 104. Services cover internal medicine and related primary care, with a patient portal for easy appointment booking. Hours: main office Monday–Friday 8:00 am–5:30 pm; walk-in clinic Monday–Friday 7:00 am–6:00 pm and Saturday 8:00 am–2:00 pm. Key details: - Industry: Medical Practices; Specialties include internal medicine - Staff: 9 employees; notable roles in Medical and Operations - Contact: 410-897-9841 / 410-897-9852 - Website: annapolisinternalmedicine.com - Notable activity: actively posting updates about physician roles, patient communication improvements, and healthcare topics - Accessibility: patient portal for appointments; walk-in option available during listed hours If you’re seeking AIM Annapolis for care, consider calling to confirm current hours for the specific location and inquire about appointment availability or the patient portal setup.

Clinic Type

Internal Medicine

Address

116 Defense Hwy, Suite 400, Annapolis, Maryland 21401-7027, US

Phone

+14108979841

Email

info@annapolisdocs.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • AIM Clinicians — Internal Medicine practice team

Insurance & Payment

Languages Spoken

FAQs

What is Annapolis Internal Medicine?

An internal medicine clinic serving the Annapolis area since 1974.

Do you have an acute care clinic?

Yes, there is a Main Office and Acute Care Clinic.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, Apple Maps, WebMD, Trustburn, LocalityBiz: Generally mixed, with historical ratings often hovering around 2.5 to 3.5 out of 5 stars before recent operational improvements. (Multiple reviews across various third-party platforms.)

Patients praise

  • some physicians and care providers are viewed as friendly, caring, and helpful
  • recent implementation of AI-based patient access system has improved responsiveness and satisfaction ratings
  • convenient walk-in clinic availability
  • appreciation for specific supportive staff members like dietitians

Common complaints

  • long hold times and difficulty reaching staff (though recent AI implementation aims to address this)
  • rude or unprofessional conduct by front desk and administrative staff
  • billing and insurance-related frustrations
  • perceived lack of empathy or care from some physicians
  • concerns regarding diagnostic diligence or clinical management

"Since implementing the AI platform, the patient experience has improved dramatically– patient satisfaction ratings rose from 3.5 to 4.3 out of 5.0."

Healthcare IT News

"The front desk staff is rude... The only reason I was trying to stay with this practice is because of Wynn the dietitian. She's very caring, helpful, and always goes above & beyond."

LocalityBiz user review

"The worst!!!! Doc never showed up for video appt, called office no answer, waited over an hour to be hung up on!"

Apple Maps user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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