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About

Quality of Life Health Services, Inc. (QOLHS) is a nonprofit medical practice headquartered in Gadsden, Alabama, serving patients with private insurance, Medicare, Medicaid, or no insurance. Founded in 1977, QOLHS operates 3 offices in Alabama (Gadsden and Anniston) and focuses on high-quality primary care as a medical home. The organization employs about 65 staff and generated roughly $30.8 million in annual revenue. Key leadership includes Vice President of Financial Services Tiffany Franks and VP of Special Populations & Innovation Karen Parker. For the Anniston area, QOLHS appears in their broader Alabama network, with an office presence in Anniston (309 East 8th St, Anniston, AL 36207). If you’re seeking Anniston-area quality health care options from a nonprofit primary-care provider, QOLHS is a potential fit.

Clinic Type

Critical Care Medicine

Address

1316 Noble Street

Phone

256.236.0221

Email

complaint@jointcommission.org

Opening Hours

Monday – Friday 8:00 AM – 5:00 PM

Services Offered

  • Behavioral Health
  • Dental
  • Medical
  • On-Site Pharmacy
  • X-Ray

Insurance & Payment

Languages Spoken

  • English

Current Offers

New Patient Scheduler

FAQs

Do you offer new patient scheduling?

Yes. The New Patient Scheduler allows you to set up your first appointment at any Quality of Life Health Services, Inc. location for medical and optometry services.

What are the hours of operation?

Monday – Friday 8:00 AM – 5:00 PM

How can I schedule a first appointment for medical and optometry services?

The New Patient Scheduler allows you to set up your first appointment at any Quality of Life Health Services, Inc. location for medical and optometry services.

How can I return as a patient or schedule future appointments?

Returning patients can request an appointment via MyChart.

Who should I call for dental or other specialty services?

For dental or other specialty services, please call (256) 492-0131.

Where can I schedule appointments for medical services across multiple sites?

The New Patient Scheduler is available at multiple sites including J.W. Stewart Neighborhood Health Center, Roberta O. Watts Medical Center, Sardis City Medical Center, W.T. Scruggs Medical Center, Dekalb Quality Health Care, Cullman Quality Health Care, Clay Quality Health Care, Chambers Quality Health Care, Wadley Cornerstone Clinic, and Susie E. Allen Medical Center.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Healthgrades: 1 out of 5 stars (1 review mentioned)

Patients praise

  • No significant positive themes identified in available reviews

Common complaints

  • Unprofessional and rude staff
  • Difficult to schedule appointments
  • Long wait times
  • Poorly run and unorganized business

"They were very unorganized. They DON'T care about their patients. Very poorly run business. I get put on hold for 12 mins."

Yelp

"Rude and obnoxious unprofessional. Difficult to schedule appointment Staff wasn't friendly Long wait times."

Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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