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Clinic Type

Women's Health

Address

Phone

Call (256) 235-8900.

Email

jwilson@rmccares.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 emergency care available through Regional Medical Center network

Services Offered

  • Women's Health Services
  • Breast Health and Mammography
  • Gynecology Health Treatments
  • Maternity Care
  • OB/GYN Services
  • Cancer Surgery
  • Robotic Surgery
  • Gynecologic Oncology
  • Osteoporosis screening and treatment
  • Preventive screenings and education (cancer, heart disease, and other diseases that affect women)
  • Well-woman care (Pap tests, pelvic and breast exams)
  • Contraceptive counseling
  • Urinary incontinence care
  • Menopause management
  • Laparoscopic/minimally invasive procedures
  • Digital mammography
  • Breast MRI
  • Endometriosis treatment
  • Urinary conditions treatment
  • Heart care for women
  • Osteoporosis management

Technology & Equipment

  • Digital mammography
  • Breast MRI
  • Robotic surgery
  • Minimally invasive laparoscopic procedures

Team

  • RMC Women’s Services Team — Clinical team

Insurance & Payment

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (North Alabama Women's Center): 4.2 out of 5 stars (139 reviews)
  • Healthgrades (Dr. Lucy Ballard): 4.1 out of 5 stars (11 reviews)
  • Healthgrades (Dr. Cynthia Goldsmith-Fletcher): 4.67 out of 5 stars
  • Vitals (Dr. John S. Young): 4.3 out of 5 stars
  • Vitals (Dr. Thomas A. Richard): 4.3 out of 5 stars (39 ratings)

Patients praise

  • Patients often praise doctors for being caring, attentive, and highly professional once in the exam room
  • Strong endorsements from long-term patients who feel the quality of care is worth the wait times
  • Many reports of successful, positive experiences with pregnancy, childbirth, and surgical procedures
  • Providers described as knowledgeable and experienced in their fields

Common complaints

  • Long wait times in waiting rooms
  • Reports of rude, abrasive, or unprofessional staff (particularly sonographers and front desk)
  • Complaints about poor communication, including not returning calls or rushed appointments
  • Lack of bedside manner or perceived lack of empathy in specific instances (e.g., during miscarriages)
  • Specific grievances regarding medical decisions, such as perceived lack of informed consent or inappropriate treatment plans

"5 stars hands down... My experience with Dr. Fletcher was beyond great, she truly cares for her patients, she takes the time to explain things to you... Can't forget about her staff, they are awesome..."

Healthgrades (Dr. Cynthia Goldsmith-Fletcher)

"God have mercy on you if you have to get an ultrasound there though, because the tech is sooouuurrrrr. Clearly hates her job and will take it out on you with rude, short remarks..."

Birdeye (North Alabama Women's Center)

"Plan to be there for at least 4+ hours per visit while sitting in a hot waiting room... [the doctor] told me that he should contact CPS for neglect..."

RateMDs (Dr. James S. Daniel)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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